Caliber - Horizon City

4.8 (588reviews)
98%
13687 Gateway Blvd West,  El Paso,  TX  79928

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (588)

My Experience

Great customer service kept me updated on everything going on with my vehicle via phone call or txt. Very friendly environment and would recommend your business to others

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My Experience

Job well done, finished a lot faster than I thought

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For some reason the spray for the whippers aren't working, not sure when it stopped working but the day after getting the car back I tried using them and it didn't work. Other than that, everything's good

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My Experience

I am very satisfied they left my truck like new and the repair was done sooner than i expected.

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Returned Clean

My Experience

Alfredo was an amazing rep from start to finish. He ensured to fully explain the process and what to expect while my car was in their car. The receptionist was also amazing as she ensured the rental agency would pick me up after I dropped of my vehicle. The entire process was smooth and happy with the outcome of my vehicle.

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My Experience

All employees at Caliber Collision took very good care of me. Amazing customer service. Great experience! Very satisfied with the work that was done on my truck.

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My Experience

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My Experience

The overall communication from the employees at caliber was excellent. I always knew what was happening with my car and when I came to pick it up the ladies who work there helped me tremendously.

My Experience

The employees at Caliber Collision were very professional and efficient! They took care of our car very quickly and did excellent work!

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they did their job very well

Returned Clean

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Returned Clean

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Excellent costumer service by Adan

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Adan was great

Returned Clean

My Experience

Quick service great communication.

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My Experience

First and foremost, I want to thank everyone at Caliber Collision for fixing my car damages. Looks brand new again. I want to thank Albert for answering alllll the questions I had, for keeping me updated with every detail while it was getting fix and the turn around was so fast. You truly made my experience stress free and I thank you for that.

Likely to Recommend

I had a great experience with the team at Caliber Collision. Their employees were professional, attentive, and supportive throughout the entire repair process. If I ever need repairs again—hopefully not—I would definitely return to them. I highly recommend Caliber Collision to friends and family.

Repair Quality

I had a great experience with the team at Caliber Collision. Their employees were professional, attentive, and supportive throughout the entire repair process. If I ever need repairs again—hopefully not—I would definitely return to them. I highly recommend Caliber Collision to friends and family.

Customer Service

I had a great experience with the team at Caliber Collision. Their employees were professional, attentive, and supportive throughout the entire repair process. If I ever need repairs again—hopefully not—I would definitely return to them. I highly recommend Caliber Collision to friends and family.

Returned Clean

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My Experience

Great customer service and very professional. Very satisfied with Gabby's communication throughout the entire process. Glad she got my baby back to 100%

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Great customer service

My Experience

I was very pleased with service and job u did..and great customer service

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Yes I recommend

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Returned Clean

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My Experience

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Very informative with the whole process . Warm and welcoming establishment . Employee Gaby updated me all the way .

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Returned Clean

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Outstanding service.. The best

Repair Quality

Very good service and on time

Customer Service

Very good