Caliber - Horizon City

4.8 (587reviews)
98%
13687 Gateway Blvd West,  El Paso,  TX  79928

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (587)

My Experience

Satisfied with customer service, vehicle body work. Efficiency and timing. Great job overall.

Likely to Recommend

Very likely

Repair Quality

Repairs look good satisfied overall

Customer Service

Great costumer service

Returned Clean

My Experience

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Customer Service

Returned Clean

My Experience

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Returned Clean

My Experience

Great work on the car and fast service!

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My Experience

The repairs they made were ready before the estimated time I am very happy everything was perfect Thank you Caliber

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Customer Service

Returned Clean

My Experience

Outstanding professional work at "warp-speed"! Thank you Albert!

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Customer Service

My Experience

amazing service and over all the best experience i’ve had with a collision company. from the attention to every detail of my vehicle needs to the best customer service ever. albert was a great rep!

Likely to Recommend

Repair Quality

No repairs were done since vehicle was declared a total loss. Inspection was done timely though.

Customer Service

Returned Clean

My Experience

Very professional and quick service.

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My Experience

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Returned Clean

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Returned Clean

My Experience

I appreciate that I was kept informed throughout the repair process through the online link and Adan also personally checked in with me multiple times to ensure I was getting the notifications and to keep me updated as well. Repairs were completed about a week ahead of their estimated completion date.

Likely to Recommend

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Customer Service

Returned Clean

Likely to Recommend

I wouldn’t know who else to recommend, y’all did an amazing job!

Repair Quality

Amazing quality! My car looks brand new! Doesn’t look like I was ever in a car accident.

Customer Service

Amazing customer service! Very nice and polite and very inviting.

Returned Clean

My Experience

I was satisfied with the process from start to finish. The process was smooth, done in a timely manner, and was updated along the way. Thankful for Gabriela who made this experience easy!

Likely to Recommend

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Customer Service

Gabriela made this process so easy and smooth and kept me in the loop at all times. Great customer service and always willing to answer my questions and explain thoroughly. Exceeded my expectations!

My Experience

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My Experience

They absolutely went above and beyond. I had to have a back door replaced and they even took my kids window cling and transferred it to the new door window. It was just such a cute and thoughtful thing that my kid and I both really loved.

My Experience

Very well done job, kept me up to date with my car every day, my car was done earlier than expected, and they were able to answer any questions I had.

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Returned Clean

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Repair Quality

Gabby and Eliza treated us great. Very satisfied with the service.

Customer Service

Great service