Caliber - Horizon City

4.8 (587reviews)
98%
13687 Gateway Blvd West,  El Paso,  TX  79928

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (587)

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Repair Quality

Everything is good but now my push and start and my key chain does not work. It’s like someone pressed the button to hard.

Customer Service

Very very communicated with me

Returned Clean

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Customer Service

Returned Clean

My Experience

I love that I got daily updates and my vehicle was done in a timely matter

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Returned Clean

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Good job

My Experience

Customer service was great! I was updated on the status of the work being performed on my vehicle. I will for sure recommend Caliber Collision to my family and friends!

Likely to Recommend

Repair Quality

Extremely satisfied!

Customer Service

All employees were knowledgeable and extremely professional! Gabriela Avalos helped us with our insurance and kept us informed on the progress of work being done on our vehicle.

Returned Clean

My Experience

Great service ! Gaby answered all my questions and stayed in communication with me very well throughout the entire time my vehicle was being repaired. She was helpful and went above and beyond to make sure I was taken care of . Thank you

Likely to Recommend

Repair Quality

They were very friendly and provided excellent service !

Customer Service

GABY was great and helpful throughout the entire process

My Experience

Great results in a timely manner and very professional experience

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My Experience

Excellent service

My Experience

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Returned Clean

My Experience

The job exceeded my expectations. I especially appreciated the constant updates. My car being completed as promised was also great.

My Experience

Thank you for the hard work and dedication.

Likely to Recommend

Your team did a great job and I will absolutely recommend this caliber collision location specifically.

Repair Quality

Outstanding service I will definitely return for any vehicle repairs

Customer Service

Everyone was very professional and helpful

Returned Clean

My Experience

Gabriela did a great job and was always communicating the timeline of the repair. She made everything quick and easy and was always very friendly

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Customer Service

Gabriela was great, she communicates during the whole process and was very helpful

Returned Clean

My Experience

Very easy to work with. Quick turn-around. Faster than expected. Gabby kept me up to date with the repairs daily. I'm glad I went woth Caliber Collision

Likely to Recommend

Repair Quality

Repair was done perfectly and ahead of schedule. Gabby kept me informed every step of the way

Customer Service

Returned Clean

My Experience

Everybody is very professional and attentive to the customer needs and concerns , Mr. Lopez kept me informed in the progress of my car repairs all the way to the competition, I'm very satisfied .

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My Experience

The service was quick and simple. Gabby made us feel welcomed and valued every time.

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Gabby was great in informing us about what we needed and offered quick and effient service for our vehicle!

My Experience

Great service

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My Experience

The process was quick. Alberto Martinez was helpful in explaining the process to me. The completion time was faster than expected.

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