Caliber - Houston - Astrodome

4.8 (1,414reviews)
96%
1515 South Loop West,  Houston,  TX  77054

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Jeep
Ram

Reviews (1,414)

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Returned Clean

My Experience

They did an amazing job on my vehicle it looks like it was never involved in an accident and they match the paint to the T. 10 out of 10 highly recommend.

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They did an awesome job on my bodywork and matched the paint to a tea. No complaints. Highly recommend 10 out of 10.

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My Experience

My rep, Claudia, did an excellent job keeping me informed every step of the way. She is definitely a valuable asset to your team.

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Quick with repairs. Understood concerns. Helped make appointments easy.

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I will

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Enterprise people charged me 100$

Customer Service

Good

Returned Clean

My Experience

Repairs were completed quickly. Communication was amazing throughout the time of the repairs and my car looks like it is new again! Claudia was an amazing service representative. I felt taken care of!

Likely to Recommend

So well taken care of by Ms. Claudia and everyone who worked hard to repair my car.

Repair Quality

Our service person at Caliber Ms. Claudia was amazing. She did a wonderful job communicating with me to get my parts ordered quickly and make sure the repairs were expedited. Travelers did an awesome job making sure I could get my car repair schedule set up and rental car confirmed. I am so grateful for the service after my unfortunate car accident. Now we just have to be ok driving in this crazy city again. If only we could all just slow down.

Customer Service

Already stated in first question

My Experience

Treated me well keep me posted to the progress of the repair.

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Same as last comment

Customer Service

I like the work they did on the fender and the fog light but I’m worried about the integrity of the engine mounts being compromised from the impact to the left side of the vehicle.

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Did not put license plates back on car and I was pulled over by police

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It was very clean. That was the first thing I noticed

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I would give more than a 10 if I could.

Customer Service

The customer service was top notch all the way through the process. Mia was the best and went over and beyond to help me.

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My Experience

Great experience with Caliber Collision. Joseline was extremely helpful and kept me in the loop the whole time, and Kendall did an excellent job getting my car back in great shape. Smooth process from start to finish. What was supposed to be a 2-week turnaround happened to be a 1-week turnaround!

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I would definitely recommend to others.

Repair Quality

Mia did an excellent job with helping with getting the repairs done. She kept me updated throughout the whole process! She provided top tier customer service.

Customer Service

It was great

Returned Clean