Caliber - Houston - Astrodome
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone at Caliber Collision was amazing. Mrs. Claudia was especially super nice and kept me updated every step of the way. I really appreciate their hard work. 11/10 service. Would trust with my car any day!
Likely to Recommend - 5.0/5.0 -
They did an amazing job. I would recommend.
Repair Quality - 5.0/5.0 -
My car looks brand new.
Customer Service - 5.0/5.0 -
Everyone was very nice and I was provided with updates every step of the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was great. Claudia was very helpful and kept me updated. She deserves a raise. Seriously I her. Everyone up there was friendly and helpful. Thank you all
Customer Service - 5.0/5.0 -
Back to my previous response everyone was great.
Returned Clean
My Experience - 5.0/5.0 -
There was some delay in repairs but it was totally understandable as I am aware parts have been hard to come by in the past year. More importantly they did a fantastic job with the repair and everyone there was so friendly and helpful. I would definitely go back for any future repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good repair work and very helpful,knowledgeable, and professional.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service in a timely fashion
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience overall. Very helpful staff.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was great ! And communication is we constant to let me know updates! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I experienced two of your front office reception personnel, and they were both courteous, professional, and energetic about getting me squared away bothe when I dropped off the vehicle and when I returned to pick it up. Ruben was your project manager responsible to me on the job, and he was very pulled together. He was responsive to me and my concerns when I called, and did a very good job of keeping me updated. You have a strong representative in Ruben. Well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Perfect repair, you can't determine there was ever an accident.
Customer Service - 5.0/5.0 -
Reuben was great, answered all my questions quickly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great work and my vehicle looks like new!!!!!!!!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
There were random bolts left in my car and one bolt not installed in my mudguard
Customer Service - 5.0/5.0 -
Great company and fast resolution
My Experience - 5.0/5.0 -
This was my first car accident so I didn’t know what to do but Mike made everything so smooth. I can’t explain how great his customer service was. Thank you so much!
Likely to Recommend - 5.0/5.0 -
I have already referred friends
Repair Quality - 5.0/5.0 -
Superb
Customer Service - 5.0/5.0 -
If I could give Caliber Collision a 20 I would. From beginning to end, their employee Mike made sure I was okay every step of the way with constant communication. It actually made me fall in love with liberty Mutual seeing how you all know how to treat us. Thank you again so much.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did a great job with the repairs and keeping me updated during the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was updated about the repair process constantly. If ever there as an issue with a part or the repair, Collision took care of it right away.
Customer Service - 5.0/5.0 -
Very friendly, informative, and accommodating.
Likely to Recommend - 5.0/5.0 -
Very good
Repair Quality - 4.5/5.0 -
Very good
Customer Service - 4.5/5.0 -
Very good
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team at Caliber kept me informed about the status of my vehicle at every step.
Customer Service - 5.0/5.0 -
The customer service was above and beyond any question I asked I received an answer.
Returned Clean
My Experience - 5.0/5.0 -
Claudia was very helpful and knowledgeable She was very professional and courtesies
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
This is my second time I take my car to caliber collision. There communication is outstanding. The way they constantly give you weekly updates is amazing.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing customer service. Very consistent calling with updates. This is the reason why take my car here.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Friendly and always updating me on the process of the repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Absolutely would
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Reuben was awesome