Caliber - Houston - Astrodome

4.8 (1,414reviews)
96%
1515 South Loop West,  Houston,  TX  77054

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Jeep
Ram

Reviews (1,414)

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Returned Clean

My Experience

Continue being very informative with your customers, that helps a lot and make a big difference and make them feel good. Thank you.

My Experience

They fixed my car, it look like new and the representative who attended me was very attentive and explained everything to me, he is very professional.

Likely to Recommend

I going to recommend this shop they are to good

Repair Quality

I was very satisfied with the repair of my car and those who work there are very professional

Customer Service

Everyone there work there are very professional

Returned Clean

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Returned Clean

Likely to Recommend

Absolutely

Repair Quality

Very fast service

Customer Service

Excellent staff! Claudia and her team are very friendly and efficient

My Experience

No comment

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No comments

Repair Quality

Good job

Customer Service

No comments

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Repair Quality

Ruben was professional and nice.

Customer Service

Ruben was nice

Returned Clean

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My Experience

Michael was an excellent adjuster. Daisy was also very helpful.

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Customer Service

I thank Michael and the team for the great job that they did on my suburban

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My Experience

I love the outcome of my truck it looks amazing… the customer service and customer care was amazing the agent that texted me I think his name was Rubin he was amazing he stayed in contact with me even when he was off he communicated when I asked questions in the text he made this long experience Bearable reassuring me and answering all my concerns and questions

Likely to Recommend

I will definitely recommend

Repair Quality

Everything was amazing the customer service was awesome the rep stayed in communication with me throughout the entire process

Customer Service

I loved the communication between me and I believe the guy name was Ruben

Returned Clean

Likely to Recommend

Repair Quality

My car comes back like new! Really good service/

Customer Service

Returned Clean

My Experience

No comments

My Experience

I was very satisfied with my service at Caliber collision. Claudia was an excellent service representative. She helped me understand each step of the process. I was extremely pleased at how she kept me updated throughout the process. Daisy was my 1st contact with caliber collision as she was the person taking the phone calls. She is very patient and very aware of the process so that she could answer all of my Questions as I began the process. I will have no qualms about recommending caliber collision.

Likely to Recommend

I am glad travelers referred me to caliber and I me to caliber and I certainly will recommend caliber too to family and friends.

Repair Quality

I was very pleased with my total experience with caliber collision. I would certainly recommend them to anyone.

Customer Service

Claudia was my service representative. She was very efficient. I was so impressed with how she kept me updated at every step of the process. Daisy was my 1st contact by telephone with caliber.She was very courteous and patient and explaining to me how the process would work.

My Experience

I was Very Pleased with the continued responses/updates, Micheal provided me All the way thru until the day of pick. I will definitely refer anyone I know to Always ask for Michael. Not to mention the job was completed a week in advance. Thank You for Your Excellent Service....W.

Likely to Recommend

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Customer Service

Micheal/Caliber was Great. Constant communication of the status of my vechile during the whole time, from start to finish. Thx

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Returned Clean

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My Experience

Reuben my service guy was awesome

Likely to Recommend

Repair Quality

Service man did a great job. Was faster than expected.

Customer Service

Returned Clean

My Experience

Customer service and care is exceptional. I was kept informed of how repair is going on. Paint job is like oem.

Likely to Recommend

Can't go wrong with Caliber.

Repair Quality

Ruben kept me in the loop all the time. Professional. People friendly & very responsive. Daisy too was very caring & quick. The repair job was done very well.

Customer Service

Returned Clean