Caliber - Houston - Astrodome
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 1.5/5.0 -
The first brought my vehicle to the shop, young lady that was at the front desk was very rude, and I told her this every time I say something to her, she was trying to overtake me not listen to what I was trying to tell her about my vehicle as time went on she contact me to keep me updated on what was being done to my vehicle. A whole demeanor had changed. Thank you for asking.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mia was great on providing updates and getting things completed.
Customer Service - 5.0/5.0 -
Mia was great with the updates and providing answers to questions I had.
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0 -
Repairs were great and I am very happy with my vehicle
Customer Service - 3.0/5.0 -
The communication during this process could have been better. The expected completion date was changed at the last minute without prior notice, which was frustrating. Improving communication and transparency with customers would make the overall experience much better.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was completely satisfied with both the time and repair departments updates about my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Exceptional team and I felt very taken care of throughout this process.
My Experience - 5.0/5.0 -
Job done quickly and a very good job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service and great people.
My Experience - 5.0/5.0 -
Everyone was friendly, professional, and extremely competent. I was kept informed every step of the way about the progress and any questions I had were answered. Kendall was great! Everyone should have a Kendall on their payroll. He made sure that everything was done to perfection. The front desk was A Plus! I didn’t have to worry about anything. The whole experience was painless. I am very happy. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I had a great experience with Caliber Collision repairing my car. The entire process was smooth and professional from start to finish. A special thank you to Claudia for keeping me updated every step of the way and making sure all of my concerns were addressed. Her communication and customer service truly made the experience stress-free. I really appreciate the care and attention to detail.
Returned Clean
My Experience - 5.0/5.0 -
Y'all were great!! Mia is top notch.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great work and communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Professional and pleasant, job well done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kendall was very communicative and helped me address my concerns