Caliber - Houston - Galleria

4.7 (6,594reviews)
92%
6409 Richmond Ave,  Houston,  TX  77057

In operation 29 years, 13 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Mercedes-Benz

Reviews (6,594)

My Experience

The customer service was 10/10.

Likely to Recommend

Repair Quality

Customer Service

My Experience

My experience, from vehicle drop-off to delivery, was exceptional. The communication throughout the process was outstanding, with daily updates provided by Ryan. I particularly appreciate Ryan's initiative in delivering my vehicle to my residence. Thank you.

My Experience

Appreciate the regular updates via text.

My Experience

I was treated excellent from start to finish, and everyone especially Collin kept me in the loop with every step of the repair. I cannot thank you guys enough, seriously.

Likely to Recommend

Repair Quality

Colin and staff are amazing. I was kept in the loop the entire time and my repairs were high quality. I have taken my car twice in 2 years to this location and will continue to do so if I ever need to. They are the absolute best in town.

Customer Service

Returned Clean

My Experience

Appreciated timely communication. And keeping to original timeline.

My Experience

Krystan was great. I wish I had more information when scheduling my drop off, estimate and repair. I was told the south loop location was the most convenient location to bring my car. I dropped my car off at South loop for an estimate (Thursday). I was told my car needed to be taken to the galleria location since it was a luxury car. My car was taken to the galleria location and the estimate was developed the next day (friday). Work began on Monday. It seems like I could have saved a day if I initially took my car to the galleria location.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you Stanley and Ryan for the wonderful communication given to us daily on our car status! We really appreciate the hands on service we received..

Likely to Recommend

Houston office yes

Repair Quality

Great service!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Car looks brand new excellent job

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I'm satisfied with the repair and fast responses.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very competent and communicative customer service.

My Experience