Caliber - Houston - Galleria

4.7 (6,605reviews)
92%
6409 Richmond Ave,  Houston,  TX  77057

In operation 29 years, 13 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Mercedes-Benz

Reviews (6,605)

Likely to Recommend

Repair Quality

Ryan was so helpful!

Customer Service

Returned Clean

My Experience

Yes. I was completely satisfied with everything when I got my car back. Ryan was very communicative, and went over and beyond.

Likely to Recommend

Repair Quality

It was a 20/10. They did an excellent job. Would highly recommend!

Customer Service

My Experience

Outstanding customer service from start to finish. Frequent updates on repair progress and work completed much quicker than I expected.

My Experience

Friendly team at Caliber. Kept me informed and updated on progress of repairs daily.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great service. Stanley kept me informed of the status of my repair and it was done in a very reasonable timeframe, much faster than expected. Overall very pleased.

My Experience

Fast and a job well done

Likely to Recommend

Repair Quality

Fast and good quality of work

Customer Service

Returned Clean

My Experience

Every single staff member was so nice, professional, efficient, and helpful. My car was rear ended and I was initially annoyed that I was going to have to get it fixed but everyone at Caliber Collision made the process so fast and easy. I would absolutely recommend this business to anyone.

Likely to Recommend

Repair Quality

Staff and service was fantastic!

Customer Service

Returned Clean

My Experience

I left my remotes on the visors in the rental and they said they left the car with you all overnight. Can I get you to take them out and I will come in the morning and pick them up. Thank you

My Experience

Ryan was great!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Caliber Collision did a wonderful job repairing my car. The did the repairs faster than anticipated. The work is excellent quality. My car looks better than when I bought it! This was my second time using Caliber Collision. Hopefully I won't need them a third time! But, if I do, I'll definitely go back.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Have already started letting everyone know.

Repair Quality

Great service, Collin’s customer communication kept me updated and informed. I will highly recommend Collin and his team to all of my workers, church family, and my neighborhood between Houston and Galveston. I went to the dealership to make a mechanical appointment, and several service advisors asked about the work. They were amazed.

Customer Service

Great customer service. Each person I talked to made me feel like I was the client.

Returned Clean

My Experience

It was great i loved the constant updates and the understanding the job was amazing. Thank you Collin

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The car feels like it did before the accident, which is all I could have hoped for. Krystan was careful, thoughtful, and communicative at every stage of the process. I was originally planning to use another repair shop, but her comportment in our first interaction swayed me and I'm happy I chose Caliber Collision.

Likely to Recommend

Repair Quality

Customer Service