Caliber - Houston - Galleria
In operation 29 years, 13 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Good communication and neatly done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very efficient and easy to work with!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Ryan was great. Very responsive, great communicator and very professional. Always kept me up to date on everything and answered all my calls and questions. Top notch customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Ryan was awesome! Thanks so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0 -
Aparte de lo que le cobraron al seguro bien caro me cobraron a mí también 2500
Repair Quality - 5.0/5.0 -
Muy bueno quedó el arreglo
Customer Service - 5.0/5.0 -
Muy buena la atención
Returned Clean
My Experience - 5.0/5.0 -
Krystan was excellent in communication and responsiveness. Easy experience and car looks great.
My Experience - 5.0/5.0 -
Asia at the front desk handled my matter in a professional manner. Krystan Rodriguez was good and proper in the process of determining the damage to my car to the time I picked up my car. I was very pleased about how I got updates everyday about my cars status. The car looks great and thanks to everyone who had a part in fixing my car😊All went smoothly with that matter and thanks everyone again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Collin is the best.
Repair Quality - 5.0/5.0 -
The repair exceeded my expectation. My vehicle looks like and smells like a new car.
Customer Service - 5.0/5.0 -
Collin is the best. Very patient, courteous, and professional.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was so attentive, professional, and helpful, and the work was terrific! Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Colin was terrific — very helpful and communicative throughout the process!
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The work was done and fast. I only say I wasnt completely satisfied because the following day, while on the highway I happened to look at the tire pressure and found that the tire on the front driver side was overinflated to 44 psi, compared to the car recommended 33. Its not a huge deal but I did have to pull over and adjust it. Aside from that, everything was amazing. Staff very friendly and open to contacts. I liked the texting updates.
Likely to Recommend - 5.0/5.0 -
It’s not easy to find an auto shop you can trust, but this team has definitely earned my confidence. I highly recommend them to anyone looking for quality work and outstanding customer care. I will definitely be returning for future services!
Repair Quality - 5.0/5.0 -
couldn’t be more satisfied with the entire experience. From the moment I walked in, the customer service was exceptional.
Customer Service - 5.0/5.0 -
The staff was friendly, professional, and took the time to clearly explain what my vehicle needed without making me feel rushed or pressured
Returned Clean
My Experience - 5.0/5.0 -
Ryan was amazing.
Likely to Recommend - 3.0/5.0 -
I wasn't happy with the state I received my car. Repairs were fine, Ryan was awesome.
Repair Quality - 4.0/5.0
Customer Service - 2.5/5.0 -
My 5 rating is purely based on the condition of my car when I picked it up. Ryan was very professional 10/10, repairs were done to my satisfaction 8/10. However my car was returned dirty inside and out (dirty cloth swirls on my windscreen), my tonneau cover for the trunk was missing - had to drive and get it. Overall I didn’t enjoy getting my car back from the body shop, felt like I got it back from the mechanic (even my mechanic gets my car detailed before returning it. )
My Experience - 5.0/5.0 -
Staff was great from the front desk to the service advisor. I really appreciated the updates on my vehicle repairs and efforts to make sure everything that need repair was look after - including the not so obvious stuff. Special shout out to Stanley, for the attention to detail.
Likely to Recommend - 5.0/5.0 -
excellent service, regular updates, and delivery as expected.
Repair Quality - 5.0/5.0 -
Smooth drop off, regular updates, and vehicle repaired as expected.
Customer Service - 5.0/5.0 -
Kept me up to date.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent service from start to finish. Very responsive, professional, and kept me updated throughout the process. Truly appreciated.
My Experience - 5.0/5.0 -
Krystan did an amazing job, very communicative and informed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent