Caliber - Houston - Galleria
In operation 29 years, 13 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Krystan (sp?) was AWESOME!! No issues with getting things moved forward, early completion and worked with USAA throughout to make process seamless. Thank so much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Stanley was extremely communicative with the status of my collision repair with daily texts and updates. I am extremely pleased with the service Stanley provided and would recommend anyone in need of a collision repair to Caliber Collision Galleria.
Customer Service - 5.0/5.0 -
Stanley was extremely communicative with the status of my collision repair with daily texts and updates. I am extremely pleased with the service Stanley provided and would recommend anyone in need of a collision repair to Caliber Collision Galleria.
Kept me Informed?
Yes
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Edges of hood were not painted well. Primer showing.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks for working on my car. Another great job by Clin and team.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber did a great job with the repair.
Customer Service - 5.0/5.0 -
Colin did a great job of managing the project.
Returned Clean
My Experience - 5.0/5.0 -
Was very informative and very quick. Stanley was great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and great communication
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job on the car and making sure everything was perfect! It looks like my car was also washed and vacuumed, which was very nice as it was needed. Collin did a great job managing the job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Agent was Colin
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
One day in but nothing has occurred that would me bring a warranty issue I was impressed with the clam person I thought she was complete in her inspection. She kept me informed on the progress of the repair The car was detailed when I pick it up I would recommend your company and her David English
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0 -
Upon picking up my vehicle, the paint job was not done properly, the drivers side rug was FILTHY, and we could not leave because Colin did not give us our key!!!! The lady at the fest told us Colin said the key was probably in the middle console but that’s not true because our vehicle kept reading that no key was detected!!! So we had to sit in front of the shop until they figured out that the key was still left with the guy that vacuums the vehicles!!!! That is horrible service and seems like it was all intentional!
Repair Quality - 2.0/5.0 -
Upon picking up my vehicle, the paint job was not done properly, the drivers side rug was FILTHY, and we could not leave because Colin did not give us our key!!!! The lady at the fest told us Colin said the key was probably in the middle console but that’s not true because our vehicle kept reading that no key was detected!!! So we had to sit in front of the shop until they figured out that the key was still left with the guy that vacuums the vehicles!!!! That is horrible service and seems like it was all intentional!
Customer Service - 1.0/5.0 -
Upon picking up my vehicle, the paint job was not done properly, the drivers side rug was FILTHY, and we could not leave because Colin did not give us our key!!!! The lady at the fest told us Colin said the key was probably in the middle console but that’s not true because our vehicle kept reading that no key was detected!!! So we had to sit in front of the shop until they figured out that the key was still left with the guy that vacuums the vehicles!!!! That is horrible service and seems like it was all intentional!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Happy with the turn out. I was kept in the loop the entire time.
My Experience - 5.0/5.0 -
Krystan was the ultimate professional! Extremely communicative throughout the entire process. I’d recommend Caliber Collision to anyone simply based on my experience due to my experience with Krystan!
Likely to Recommend - 5.0/5.0 -
Mi experiencia fue muy satisfactoria
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Mi experiencia es excelente
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Stanley was a tremendous help and did a magnificent job staying in touch with me during the work on my car. Thank you so much!
Likely to Recommend - 5.0/5.0 -
My boss asked if I recommend Caliber and I told him YES!
Repair Quality - 5.0/5.0 -
Always awesome work from Caliber Collision. The staff is always professional and there to walk you through the process.
Customer Service - 5.0/5.0 -
So helpful and supportive.