Caliber - Houston - Galleria

4.7 (6,610reviews)
92%
6409 Richmond Ave,  Houston,  TX  77057

In operation 29 years, 13 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Mercedes-Benz

Reviews (6,610)

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was really impressed with the service at Caliber Collision! From start to finish, everything was handled professionally and efficiently. Krystan was amazing and she kept me updated throughout the entire process and made sure everything went smoothly. My car looks great, and the whole experience was stress-free. I highly recommend this location and especially working with Krystan. Five stars!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Stanley is an excellent representative for your company. Rate 10's in all categories

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very well done on the job and after I got the car it was cleaned too! Thank you for that!

Likely to Recommend

Repair Quality

Thank you for the fix it was perfect the way it was and the cleaning the car before handing to us. Thank you for the over communicating.

Customer Service

Very communicative

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

If they drive a Mercedes

Repair Quality

I really like looking at my truck and looking at the estimator

Customer Service

Honestly I wreck my vehicle often (being a woman and full of rage and carelessness) and this is the best experience I've had with a repair. Collin was responsive to me even on his days off & David handled my complaint after delivery immediately.

Returned Clean

Likely to Recommend

Would feel very comfortable recommending Caliber

Repair Quality

Customer Service

Collin was great from start to finish

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Your team members I spoke with where very respectful and professional. I really appreciated the constant text updates on time frame of completion.

Likely to Recommend

Repair Quality

Repair was good. I would recommend your location.

Customer Service

My Experience

Nice, courteous, great customer service and fast plus a great job

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great job from Kristin the only problem is the the lady at front desk .Attitude is very unpleasant

My Experience

Overall the repair looks okay, but I did notice some clear coat runs drips on the quarter panel and tailgate. I just wanted to bring this to your attention and see if this can be corrected. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean