Caliber - Houston - South Loop
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Chris was great in every way in handling our repair and claim. He is a real asset to your company. From being to end, things were handled efficiently and effectively. Thank you Chris! And also to the office staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Chris provided great service and communication. It was a pleasure to work with him. End product looked like new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
The bumper was repaired, and the body work looks great; however, my interior lights no longer work, and the car's locking mechanism is malfunctioning. The car was returned to me with a strong paint smell inside, which makes me lightheaded.
Customer Service - 1.5/5.0 -
I feel like my concerns weren't properly addressed by Chris. I brought the car in to have the issue with the lights and locking looked at and felt dismissed. I feel as though my issues with the repairs are unresolved. I expect accountabiltiy to be taken because I know these features were working properly when I dropped the car off.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Wonderful team! Everyone was so nice and helpful!
Likely to Recommend - 5.0/5.0 -
They’re the best!!
Repair Quality - 5.0/5.0 -
Such very nice people. So pleasant and caring. I’m elderly and I have never been treated so nicely!
Customer Service - 5.0/5.0 -
Wonderful, wonderful!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Chris was extremely helpful and knowledgeable. Very grateful to have him as my care specialist.
Customer Service - 5.0/5.0 -
Always attentive and understanding. Great job.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The work was done in a timely manner with consistent updates
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My vehicle looks brand new. The work they did to it, made it look like I wasn't even in a car accident. They also cleaned the whole inside and gave it a lil carwash, which I am very appreciative for it. This is why I come to this location for any accident repairs cause they do an awesome job, go over and beyond, and it is a quick turnaround for me to get my vehicle back. I appreciate everyone at this location and keep up the great service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Arturo was great
Returned Clean
My Experience - 5.0/5.0 -
Professional and friendly service with Arturo. Repair was excellent.
My Experience - 5.0/5.0 -
Quick turnaround on repairs, great communication along the way too! Arturo and team was great ! Many thanks !