Caliber - Houston - Southwest Freeway
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
This was the best experience I’ve ever had following a collision. I was updated throughout the process, and got my vehicle back on time. I am very pleased with results.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Cyndi B was awesome with communication during the repair and the work was completed very quickly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Customer service was great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It starts with PatriciaH at the front desk. She was friendly and professional. She guided me through what was going to happen. Then LamV was the one who did my estimate and made me feel confident of the quality work to be done. He kept me updated. When I picked my car up it was Amazing! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From beginning to end, they were professional.
Customer Service - 5.0/5.0 -
Patricia and Lam were very professional and personable.
My Experience - 5.0/5.0 -
Lam, Trisha, and the GM were all very helpful and kind. I was kept up to date with the progress of my car and it was very easy to get a hold of someone for any of my concerns or questions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
My first comments already covered this. For this location I would definitely recommend then with out hesitation or reservation.
Repair Quality - 5.0/5.0 -
Lam and all at CC were very professional and outstanding at customer service. The quality of the work and turnaround time was quite impressive. I would recommend them to anyone.
Customer Service - 5.0/5.0 -
Previous comments apply.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Super courteous and quality work.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I had a great experience with this collision center. They kept me updated throughout the entire process and made everything stress-free. The repairs on my car came out perfect
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service with great communication and updates about my vehicle
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber Collision made sure that the service done was done to my satisfaction. What wasn't done was immediately corrected. That correction included calling the insurance company and letting them know that I was not satisfied with the after market replacement part.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service and people
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Of course
Repair Quality - 5.0/5.0 -
Thank you, excellent experience!!! So far so good
Customer Service - 5.0/5.0 -
Thank you, excellent experience!!! So far so good
Returned Clean
My Experience - 5.0/5.0 -
Excellent job on the repair, and it took much less time than expected. Cyndi was phenomenal — very friendly and efficient. She is truly an asset to your company.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This place is soo good! Excellent customer service and always proving you with updates! I have 0 complaints!!!