Caliber - Houston - Willowbrook
In operation 29 years, 9 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Service was excellent, the time was as they offered, the results were amazing, and the communication was very clear and helpful. I would use your services happily every time. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service excelente
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything went very smoothly which was much appreciated
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
my service advisor was extremely helpful and professional in ensuring all my concerns were properly addressed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service support
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I think you all did an excellent job. I can't see where the damage were, so keep up the good work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
0 if it was choose able. Based solely on my experience and that not of others.
Repair Quality - 0.5/5.0 -
As much as I don’t like or want to throw people under the bus per se for not executing their job duties properly I must speak up for myself because my quality of work done to my vehicle is unacceptable and quite frankly embarrassing. Someone must be held responsible. Apart from the fluctuating panel gaps, the paint run off, paint clot, excessive paint residue around my claim "fix" . The orange peel around the claim area is completely beyond understanding and manufacturer/factory tolerance. I’d give my experience a 0 if allowable. My 2025 Kia K5 GT Line VIN #KNAG64JXS5286751 wasn’t returned to me up to Caliber Collision World Class Standards. The techs responsible should be ashamed.
Customer Service - 5.0/5.0 -
Customer service is not at fault here. They were stupendous. I just wish they would’ve taken their time to really contact me when my repairs were actually ready and not rushed.
My Experience - 5.0/5.0 -
Service was streamlined. Employees friendly and knowledgeable. The repair was done promptly and perfectly. I would recommend this Caliber location.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The car looks like new. Your communication was awesome. Very happy! Best repair shop we’ve ever dealt with.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Pauline was wonder and kept me informed throughout the whole process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Service was very quick and precise!! I’m in loveeeeee with the way my car looks. It’s practically brand new. The customer service was very top tier.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Paul and his team did an excellent job of restoring my baby girl back to her glory.
Likely to Recommend - 5.0/5.0 -
Well, it was because of their previous excellent repair job that propelled to seeking them for this job
Repair Quality - 5.0/5.0 -
Paul and his team did a wonderful job of restoring my back to the beauty she was before the accident.
Customer Service - 5.0/5.0 -
Paul and his team at Caliber Collision were wonderful to work with
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0 -
Pauline was professional, very patient, and kind.