Caliber - Independence
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was professional, friendly, and helpful! I would bring my car back to you and I would refer my family and friends to you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks! You are great at communicating. Everything was great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communication was great!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Perfect customer service. The lobby people working were very professional and helpful. I was notified of up dates and could talk to them on phone as needed. Alisha was very helpful on keeping me up to date on status of waiting for parts.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Had a great experience with Caliber. The office staff were very professional and kept me up to date on the status. They answered any and all questions on inquiries.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The quality of the work required and the people I contacted at Caliber Collison was above reproach. I am extremely pleased with this experience. THANK YOU.
Likely to Recommend - 5.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
I feel like they did a good job with the bodywork, but overall did not really care for the safety of me and my passengers as I expressed to them after the accident, an airbag light came on that they never addressed along with the belly damage underneath the car resulting in the oil leak to occur from somewhere my malibu Salon I got 112,000 miles on it and it most definitely did not have a oil leak before the accident happened as I expressed to them, I had a trailer filled with scrap and lots of debris had went underneath the vehicle, and I feel as if mess, something up along with the shaking of the steering wheel at high acceleration like I said, they just didn’t make me feel as if my safety was important.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I love Caliber Collision especially the one on 40 Highway. Very professional and nice to work with. The mechanics are knowledgeable and do a great job.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate the updates and attention the team had for my vehicle. Thank you all. I appreciate the wonderful job you did.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From the start to the end, everything was very professional. I specially like to text updates. I keep you apprised as to the progress of your vehicle. All staff was courteous and professional. I would highly recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The entire process was a great experience, especially the text updates, keeping me apprised as to what the progress situation was
Customer Service - 5.0/5.0 -
Everything was perfect
Returned Clean
My Experience - 5.0/5.0 -
The service people were very nice and kept me updated every step of the process. My car looks amazing and I am completely satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kept us updated throughout the entire repair.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
All work was completed in a timely manner. The tech that brought my vehicle back up to me was kind and courteous enough to stay by my side, answer questions and test the repairs. Excellent experience. Will return to and refer this location.
My Experience - 5.0/5.0 -
They did an excellent job and tried to get the parts themselves when they didn't come in. They also got done a day early then they thought.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone from beginning to completion was very professional, polite and helpful! Very satisfied, from estimate to completion! I would recommend CALIBER to anyone looking for repairs!
Likely to Recommend - 5.0/5.0 -
As stated several times, excellent work, very satisfied
Repair Quality - 5.0/5.0 -
Very satisfied, from the original quote to the final pick up. Everyone at every step was polite, helpful and informative, with their updates I was always informed as to the status of my repairs. Very satisfied.
Customer Service - 5.0/5.0 -
Excellent work and kept me updated every step of the way.
Returned Clean
My Experience - 5.0/5.0 -
We had a little mishap while repairing my vehicle, but it all turned out well, extremely pleased with the finished product , thx