Caliber - Independence

4.7 (554reviews)
92%
12100 E US Highway 40,  Independence,  MO  64055

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (554)

My Experience

Repair was done earlier than expected and looks great!

Likely to Recommend

Repair Quality

Love the work done and timelines

Customer Service

Professional and kind

Likely to Recommend

Repair Quality

Great service, work, and communication .

Customer Service

My Experience

My Experience

I was treated with total respect

My Experience

The staff is extremely friendly. The repair was excellent and the it was done faster than expected. My car was super clean when I received and I will recommend you to everyone that is in need collision repairs. Thank you so very much.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Everyone was very friendly!

Repair Quality

Once they got the parts in that they needed to work on my car the process was quick and painless! They did a great job and worked with me on getting some other issues addressed while they had my car. Once I got my car back I noticed something that was not right and they were apologetic and wanted to make things right. I brought my car back in and they fixed it on the spot.

Customer Service

They have wonderful customer service. The only area in which I think that they could have improved is to have kept me more informed in the very beginning. I knew it would take them some time to get the parts to fix my car, but I didn't hear from them for weeks. I sent an email. Never got any response. Finally I called them and with in 24 hours they had me scheduled to bring my car in. Just have to wonder if I'd called a week earlier would they have got me in a week earlier or would I still be waiting if I hadn't called?

My Experience

Likely to Recommend

Repair Quality

It was wonderful

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The entire team was helpful each step of the way. They were friendly and answered any questions that I had. The car looks fantastic! Highly recommend.

Likely to Recommend

Repair Quality

Everyone one on the Caliber team was extremely helpful and knowledgeable and made the whole process easy. The car looks fantastic! Highly recommend!

Customer Service

Returned Clean

My Experience

You guys Did a amazing job on my truck would like to give you all a big thank you and you all was super nice would recommend you and will plan to bring my truck back for any future body work

Likely to Recommend

Repair Quality

Great work and service from the employees

Customer Service

Returned Clean

Likely to Recommend

They did a really good job and impressed me I don't know where you guys got your body shop people from but the work was so dang good I would tell anyone to take their car to caliber collisions because they really take care of your vehicle and I named my car Sylvia because she is a silver buck verano

Repair Quality

Caliber collision was very sweet and talk to me like a person and made me feel good about all the stuff they were doing with my car

Customer Service

Caliber collisions had a store manager come out and greet me and wanted to know if I had any problems she said please don't hesitate to call her

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

They did a fantastic job repairing my car! It looks great and they even detailed the inside, which was a real treat for me. Everyone took the time to let me know how things were progressing. Appreciate all they did.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The work took a bit longer than I'd hoped. Nevertheless, I was kept apprised of the situation as time would progress.

Customer Service

Everyone was personable and helpful.

My Experience

Awesome job! The fender looks brand new, like nothing even happened.

Likely to Recommend

Repair Quality

There's a whistling noise coming from the replacement door, but I have read that is somewhat normal with door/window replacements. Hopefully it goes away. Everything else is flawless though, particularly the bodywork on the front door.

Customer Service

Returned Clean