Caliber - Indianapolis - North

4.8 (789reviews)
97%
3800 Bauer Drive W,  Carmel,  IN  46280

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (789)

Likely to Recommend

Repair Quality

My car is back to looking brand new!

Customer Service

The crew at Caliber Collision could not have been more helpful! They walked me through each step of the process to fixing my car and answered any questions I may have had. The customer service at this location is unmatched and my car looks good as new!

My Experience

I appreciated being informed each day on the progress of work being done on my car. The people were very nice. Great job! Thanks

Likely to Recommend

Repair Quality

Customer Service

Very nice

My Experience

Very quick service, friendly staff and thorough directions/expectations

Likely to Recommend

Repair Quality

Customer Service

My Experience

Repair was initially skimped on. Upon pickup, four separate long scratches remained on the black grill plastic cover upon pick up. Leroy promptly resolved the issue and replaced the grill cover. It appears a final proof check was neglected and was both unexcusable and unprofessional by Caliber. Car looks very good after all repairs were complete. No calls please.

Likely to Recommend

Repair Quality

This has previously been requested and a responded

Customer Service

This is my third request for this. Please don't send anymore.

Returned Clean

My Experience

Very kind and efficient. Kept me updated about all of the changes that were going on. Insurance had even made the enterprise too far and they were able to change it to the one down the street which was so helpful. They were so kind!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

I discovered a couple of issues on my way home from picking the car up today. 1. I’ve gotten a “Blind Spot Assist Inoperative” warning on the dash. We didn’t see that before our collision, but I can’t say for sure that it’s related to the repair. 2. There is a wide black plastic (?) panel dangling in the area of the tow hitch.

Likely to Recommend

Repair Quality

I’m going to need to bring the car back to address a loose panel near the muffler heat shield. It seems to be just dangling there by one screw.

Customer Service

Returned Clean

Likely to Recommend

Wonderful!

Repair Quality

Very helpful and communicated well- waiting on parts- received regular updates!

Customer Service

Great !!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Precise, on time, considerate, thoughtful. Great job

Customer Service

Returned Clean

My Experience

I was pleased with how fast they were able to get my car fixed. Communication was great keeping me in the know about the progress.

My Experience

Appreciate the quality of the repair, the explanations provided by Ben, and how quickly the repair was completed!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Absolutely loved the work done on my car! So grateful for Tiffany and the team at Caliber.

My Experience

Great communication and professional in all aspects

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I should be on their commercial

Repair Quality

Tiffany Crosby is incredible…excellent superb service

Customer Service

It’s a given…superb

Likely to Recommend

Repair Quality

Customer Service