Caliber - Indianapolis - Stop 12
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.0/5.0
My Experience - 0.0/5.0 -
Not happy with results and I did not leave with car.
My Experience - 0.0/5.0 -
The car was not reprogrammed, one of the things I noticed after driving, no blind side alarm or BSM
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They kept me informed of their progress every step of the way. Very pleasant to work with.
Likely to Recommend - 5.0/5.0 -
Their repairs were thorough but complete. That did cause a delay but worth it.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Customer service was absolutely incredible. I would refer any one I know to your center. Your staff is right on top of things and keep customer up to date on phases of repair. Great place
My Experience - 0.0/5.0 -
After the estimate was done I should have been notified before carrying out the work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I called and paid my deductible in advance and was promised it would be left out with the key in it because I wouldn’t be able to get it until after hours. The car was not left out and this is now a large inconvenience as I expected to have it back this weekend as I needed it. Very frustrated
My Experience - 5.0/5.0 -
Great communication and service.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Very helpful
Returned Clean
My Experience - 5.0/5.0 -
Beth was great! Super experience. Will recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Beth was fantastic to work with!
Returned Clean
My Experience - 5.0/5.0 -
They did a great job,my car looks beautiful! Beth did a great job of keeping me informed and the car was finished early. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
From start to finish...great experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Beth was awesome! They did a fantastic job matching the paint in a very timely manner. She was personal and professional at the same time. Not only that but the battery had died in the process of doing the work so it was replaced at no cost. Thanks Beth! Will definitely use caliber again in the future if needed.
Likely to Recommend - 5.0/5.0 -
I would recommend
Repair Quality - 5.0/5.0 -
Beth did really great! She made it a very professional and personal experience. It was taken care of in a very timely manner. Also in the process of getting all the work done the battery had failed it and she took care of that at no cost. Plus the paint and body work looks great. Thanks Beth! Will definitely use caliber in the future
Customer Service - 5.0/5.0 -
Great service thanks guys
Returned Clean
My Experience - 0.0/5.0 -
It took 4 attempts and and approx 30 business days to fix my car and it is still not right. The color does not match and there are buff marks on the sides of my car that was not there when I dropped my car off. You can definitely tell my car has been wrecked!
Likely to Recommend - 0.5/5.0 -
I would not want someone I know to have to go through all that I went through and still have their car look like crap.
Repair Quality - 0.5/5.0 -
It took 4 attempts and nearly 30 business days to fix my car. The paint color does not match and there are buff marks on the sides of my car that were not there when my car was dropped off. You can definitely tell my car has been wrecked!
Customer Service - 0.5/5.0 -
On several occasions I was told that they would get a hold of me and I would have to call to speak with them.
Returned Clean
My Experience - 5.0/5.0 -
Nancy is great to work with and cares about her clients.