Caliber - Irvine
In operation 29 years, 27 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I already have. They took what I anticipated would be a very negative experience, and made it very positive.
Repair Quality - 5.0/5.0 -
On this scale, I would give them a 12.
Customer Service - 5.0/5.0 -
Same here. Jocelyn and Alan were spectacular, communicative, efficient, under promised and over delivered.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Miguel was awesome
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Alan kept me informed throughout the whole process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Alan kept updated throughout the process
Likely to Recommend - 5.0/5.0 -
The best
Repair Quality - 5.0/5.0 -
Completely Satisfied
Customer Service - 5.0/5.0 -
Very happy
Returned Clean
My Experience - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
Caliber failed many times to tell me about estimate of other work (non insured) that I was interested in having done.
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff was super helpful and organized and professional. They make it a seamless process.
Customer Service - 5.0/5.0 -
Excellent service. Great communication. Jocelyn and Alan are both top notch
My Experience - 5.0/5.0 -
Both the receptionist and Miguel were wonderful. Both very professional and accommodating. They are both wonderful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Felt comfortable with Caliber Collection. Alan’s service and follow up with me was excellent!!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Alan was very helpful and kept an open communication throughout duration of the time my car was in the shop. I even got it back a week early. Can't say enough good things
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 1.5/5.0
Customer Service - 1.5/5.0
My Experience - 5.0/5.0 -
Great job and efficient.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good completion
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
A very good job was done. Caliber Collision went the extra mile to repair my car. I’m very satisfied with Caliber’s performance. The only issue was that the repair took more time than what I expected and hoped for.
Likely to Recommend - 5.0/5.0 -
It is easy to work with and trust Caliber Collision.
Repair Quality - 5.0/5.0 -
A perfect job was done.
Customer Service - 5.0/5.0 -
Nice people are working there.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Alan was amazing! Kept me informed all the way through repairs. All the employees were friendly and very polite. Glad I chose Caliber for repair!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Alan did an amazing job throughout the entire repair process. He kept me informed every step of the way, was professional, friendly, and made sure everything was handled smoothly. The quality of the repair exceeded my expectations, and my vehicle looks great. I truly appreciate the excellent customer service and attention to detail.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My advisor Miguel was extremely professional and nice.