Caliber - Irvine
In operation 29 years, 27 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Complete transparency with timeline for repairs. Communication was great, updates were consistently provided. Repairs look great, car was clean and looked good as new. I appreciate Alan and his team's hard work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service and we were constantly informed of the progress of our vehicle
Customer Service - 5.0/5.0 -
Same as previous comment
My Experience - 5.0/5.0 -
I had a great experience with Caliber Collision from start to finish. Alan was professional, communicative, and made the entire repair process stress-free. He kept me updated throughout the repair, answered all my questions, and my BMW was returned looking amazing. The attention to detail and quality of the work really exceeded my expectations. Thank you to everyone on the team for the excellent service. I truly appreciate all your hard work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Ruined the car, employees gave my right passenger rim a CURB RASH, improperly polished paint, amongst other things.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Issue with wiring in the inside of the speaker. Clear bra peeling off the mirror. Need to bring car back
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
Need to bring car back next Monday to get the wires fixed and the clear bra on the mirror
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Mr Allen was Outstanding ! Knowledge, clarity, communication and hospitality gene !! The young Lady, unique name, at the desk was also Terrific and Kind. Cheers. R
My Experience - 5.0/5.0 -
You were so incredibly helpful and professional! I absolutely appreciate all of you and your support throughout the process! Thank you!!!
My Experience - 5.0/5.0 -
Very easy going and worry free process. Thank you for your service.
My Experience - 5.0/5.0 -
Thanks a lot for ur service. Alan was amazing, professional and very helpful throughout the process. The work was done amazing, the car was detail cleaning and in a very good shape as a brand new Thx a lot team and keep up the good work
Likely to Recommend - 5.0/5.0 -
Great company
Repair Quality - 5.0/5.0 -
Amazing job Great team Alan was very helpful, professional and friendly through out the repair
Customer Service - 5.0/5.0 -
Great customer service
My Experience - 5.0/5.0 -
I appreciate that Brian consistently updated with progress.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work was done well, and I was consistent updated on progress. Couldn’t ask for more.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I felt like you were doing me a favor by fixing my car. I chose you i’m the customer. Front desk person outstanding, my estimator either does not like his job or me, seems like daily cost kept going up. Two weeks to get a fix on minor work in my opinion, could be wrong. No No urgency to get me the car earlier, i would rate the work on the car average and the customer service I’m being nice questionable.
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0 -
Extended period of time to fix, no sense of urgency, no reasons why actual price came in over original estimate. Work done average at best finish dull
Customer Service - 3.5/5.0 -
front desk 9; back of house 3
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They were very professional and staff did a great job
My Experience - 5.0/5.0 -
Everyone did their job in a professional manner. Office Lady, drop off guy, and the people that fixed van. Great experience!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Bryan Mercado was professional and kept us informed throughout the entire process!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Bryan Mercado was extremely professional and made the process very easy!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber Collision, Irvine … ROCKS!!! Alan took care of my car from start to the finish line. He kept me informed daily of progress and surprised me when it was ready early! My car looks BRAND NEW again!!! Thank you Alan and Caliber!