Caliber - Jacksonville Fl - Nas

4.9 (5,783reviews)
98%
7208 Golden Wings Rd,  Jacksonville,  FL  32244
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In operation 29 years, 9 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
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Reviews (5,783)

Customers say
Overall Customer Satisfaction
Customers consistently express high satisfaction with Caliber Collision across multiple dimensions. The quality of repairs is frequently praised, with many noting their vehicles looked brand new or better than before the accident, including excellent paint matching and attention to detail. Timeliness is a standout strength, as numerous customers highlight that repairs were completed ahead of schedule, sometimes days or even weeks earlier than estimated. Communication is another highly praised aspect, with customers appreciating daily or near-daily text and phone updates throughout the repair process, ensuring they were never left wondering about their vehicle status. The professionalism, friendliness, and helpfulness of both front desk staff and service advisers are repeatedly commended. Several customers also note the added touch of vehicles being cleaned and detailed before return. A small number of customers mentioned areas for improvement, including occasional issues with paint quality, parts not being reinstalled correctly, or a repaired part falling off shortly after pickup, as noted directly in their feedback.
AI-Generated from reviews written in the last 12 months
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"... everything clearly and made the whole process easy. The repair was done efficiently, and my car is running better than before. I truly appreciate the quality work and great customer ..." Read more
"The repairs on my vehicle were done quickly and the quality of the work was excellent. My car looked just as good as it did before the accident—maybe even better. ..." Read more
"... The quality of the repair itself is outstanding. The paint match is flawless, and the car looks exactly as it did the day I drove it off the lot. Its clear they take ..." Read more
"... professional. They got my repairs done in a timely manner and my vehicle looks brand new. Thank you!!" Read more
"Flawless repairs and paint"
"... told my car would take almost two weeks complete. It was completed in half the time. Im beyond happy with the repairs and service received." Read more
"Repairs completed ahead of schedule. Love the text message updates!!"
"Very respectable and responsive. Time frame was less than estimated. Very pleased with the quality of work."
"... looks brand new and the new bumper is nice and shiny. The repair was done in a timely manner. Thank you for fixing my car and getting me back on the road" Read more
"... honest and only order and repair what is needed. They also keep you informed daily on the progress of the repairs." Read more
"... was a very good experience from the very beginning. The communication digitally throughout the process was great. Customer service was amazing. Definitely if needed ..." Read more
"... the time I dropped my car off until I picked it up, they communicated with me throughout the entire process of my truck's repair. Smiles and a friendly welcome go along ..." Read more
"Ive never had such a great and professional experience like this before!"
"... fixed in a timely manner, end results look great, they kept me updated through every step of the process, and they even picked me up from my house when my ..." Read more

Likely to Recommend

Repair Quality

Great service!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very warm professional

Likely to Recommend

Repair Quality

Everything went smoothly.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you for the amazing work you did on my vehicle and how quickly it was completed. I also appreciate the updates throughout the process.

Likely to Recommend

Repair Quality

Excellent work done on my vehicle

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Thisblocation always do a great job with service, coustomer service and keeping me update with the status of my vehicle as well as communication. Forest is the man and the staff are amazing !

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

very easy to work with

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I would always recommend anyone to go to caliber collision for repairs

Repair Quality

My satisfactory is great. I’m so happy I’m able to use my trunk again.

Customer Service

I’m super grateful for Mr. Forest. He’s such a kind man and answering all my questions and if anything I put it out, he made sure it was taken care of.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I was completely satisfied with my Caliber Collision experience. From my initial telephone receptionist, to the entire office staff, to my technician Forrest, what personable and professional people. Thank you so much.

Likely to Recommend

10/10

Repair Quality

Completely satisfied for the service I appreciate it for your good job quality quickly thank you so much

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They did a wonderful job fixing my car and everyone was friendly. Thank you! Highly recommend Caliber collision.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Fast service and good work.

Likely to Recommend

Repair Quality

Fast and thorough.

Customer Service

Was kept up to date on all issues.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

The entire team was incredible! From the front desk personnel to Ian the one who handled the repairs on my car. My car looks amazing and the paint was matched perfectly!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone was friendly. Jack handed over my car and I was thoroughly pleased with the repairs and how professional he was. My car was even completed sooner than expected, which is a huge relief.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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