Caliber - Jacksonville Fl - Nas
In operation 29 years, 9 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Excellent customer service from start to finish. It was done quickly and perfectly. Employees are fantastic and get you in and out quickly. Thank you!
Likely to Recommend - 5.0/5.0 -
If they want a great experience.
Repair Quality - 5.0/5.0 -
Very efficient service - altogether a very good experience. Employees are wonderful.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
I gave a 6 because Forrest provided great customer service
Repair Quality - 3.5/5.0 -
The repair seems to be holding. Days later I notice some minor damage and neglect (deep scratch in the glass on passenger side window; car wash soap not fully washed off and dried on the paint in the sun; residual from spray left a haze over windshield and side view mirrors) that I’m not happy about.
Customer Service - 5.0/5.0 -
Forrest, communicates well, accommodating and goes above and beyond to provide the best customer experience possible.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Well done, on time and looks great
Customer Service - 5.0/5.0 -
Kept me informed all along the process
Returned Clean
My Experience - 5.0/5.0 -
Thank you. It's was faster then I thought.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast. Fixed well. There is no complaints.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I would like to thank you Sir Jack Houston how he handled my car . He always updated me the status of my car .. Thank you Sir and God Bless, Zenaida
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great work , very happy
Repair Quality - 5.0/5.0 -
Looks great ! Thank you
Customer Service - 5.0/5.0 -
Outstanding work!
Returned Clean
My Experience - 5.0/5.0 -
Amazing experience! Ian was amazing, informed me before hand about everything, and delivered my car in perfect condition, it looked amazing! Very professional and high quality work. Thank you!
Likely to Recommend - 5.0/5.0 -
I got better service at calibra collision than I got At the Ford, dealership , awesome people.
Repair Quality - 5.0/5.0 -
Caliber collision did a awesome job on my vehicle
Customer Service - 5.0/5.0 -
The ladies at the front desk were awesome. Very professional.
Returned Clean
My Experience - 5.0/5.0 -
Very respectable and responsive. Time frame was less than estimated. Very pleased with the quality of work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service abs very professional
Likely to Recommend - 5.0/5.0 -
Very smooth process. So nice to receive excellent customer service and an excellent outcome.
Repair Quality - 5.0/5.0 -
Our service adviser, Forrest, was excellent in keeping us up to date on the process. Caliber did a great job! Would highly recommend.
Customer Service - 5.0/5.0 -
Forrest did a great job. He thoroughly explained the process and kept us informed on a regular basis.
Returned Clean
My Experience - 5.0/5.0 -
The repairs on my vehicle were done quickly and the quality of the work was excellent. My car looked just as good as it did before the accident—maybe even better. I was also kept updated regularly, which I appreciated. If you need collision repair, I highly recommend Caliber Collision for their professionalism, communication, and top-notch workmanship. Thank you to the whole team for taking such great care of my vehicle!
My Experience - 5.0/5.0 -
I want to thank all team members that worked on my truck- great job! The truck looks like new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Job well done in a timely manner.
Customer Service - 5.0/5.0 -
Everything explained
My Experience - 5.0/5.0 -
Wow ,I was surprised it was finished so fast . The paint matches perfectly. The team coordination they sent it to one of their other locations that was not as busy and finished it in no time..
Likely to Recommend - 5.0/5.0 -
They don’t play around . They get to work on it right away.They sent mine to another branch that was not as busy so it got done faster instead of waiting around.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did an excellent job with my car.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I highly recommend! Experience was better than I had expected.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I could not ask for a better experience.
Returned Clean
My Experience - 5.0/5.0 -
Went above and beyond for my truck repair. Everyone was super helpful, informative and knowledgeable. Ricky always does a great job and I would send anyone needing repairs to them.
Likely to Recommend - 5.0/5.0 -
I always use caliber and refer everyone to them. They are the absolute best.
Repair Quality - 5.0/5.0 -
Love Caliber! They did a great job on my repairs and getting my truck back to me quickly.
Customer Service - 5.0/5.0 -
Ricky was super helpful. Kept me informed and went above and beyond to get my truck back to me when finished.