Caliber - Jacksonville Nc - Lejeune
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Repaired Paint did not completely match the rest of the vehicle. This couldve have been due to age, but i have seen it done.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
exceptional
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I wish "11" was a choice
Likely to Recommend - 2.5/5.0 -
I would recommend not to deal with Michael.
Repair Quality - 2.5/5.0 -
I was satisfied with most of the body work. However, when I went to pickup my vehicle on May 8 the pinstripes had not been replaced. I had to wait another 30 minutes for my vehicle. When they returned my vehicle there were no Acura (A) emblem on the passenger side. I was told by Michael that he would order an replacement and contact me to schedule a return appointment. I was contacted and return on May 14. They completed the installed of the emblem and returned my vehicle. When I did my inspection I notice that the emblems on both sides that were installed was only about half the size of the original emblems. Michael got upset that I notice the difference and said thatâs what Acura had sent them. Before I left he told me he would reorder and contact me. On May 21 Michael told me that he could not order the correct emblem from Acura and that he has to have them made. When I ask him how long it would take he had no idea how long.
Customer Service - 1.0/5.0 -
At times, I was not kept informed of the status of my vehicle. I would have to call them to ask questions. Michael did not care about the caliber of work that was provided. His attempt for me not to notice that my emblems were not the correct one, showed his lack of professionalism.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Dissatisfied at first, returned for a touch up for the original work provided