Caliber - Jacksonville - New River
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Everyone was very kind and efficient. I am very happy with the service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
100% satisfied - superior experience from start to finish and every point in between. My service rep was awesome - a consummate professional who went out of his way to talk me through the estimate, keep me fully informed during the repair, and ensure a terrific handoff when the job was complete. I would recommend this facility to everyone.
My Experience - 5.0/5.0 -
Great service, communication and very friendly. Thanks
My Experience - 5.0/5.0 -
My car looked amazing! Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Whole process was smooth and easy going. Thanks!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for repairs to my car. Great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Team did an outstanding job both with communication and repair!!!
My Experience - 5.0/5.0 -
Every. Single. Person. I had the pleasure of speaking with at Caliber was ABOVE AND BEYOND kind, helpful, quick, knowledgeable, friendly, and very willing to answer all my questions. From the minute I walked in the door until I picked up my Volvo a few days later, I knew exactly what was going on and what to expect. They made me feel like a part of the team and that is so often overlooked and under appreciated. The team members at this Caliber location set the bar; I just don’t have enough words to adequately say how much I appreciate every single one of them. Thank you, thank you, thank you!
My Experience - 5.0/5.0 -
I couldn't be happier with ALL aspects of my service! They went above and beyond by keeping me notified about all progress every step of the way and had it completed a day earlier than originally stated!! 10🌟 across the board! Highly recommend this repair facility to anyone who needs good, honest, and excellent body work!!!! My jeep actually looks better than when I first purchased it!!!!!! Thank you caliber Collision for all that you did!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Great, work. Just took a little bit longer due to insurance complexities but the work was of high quality.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Totally satisfied, was will inform thru out the repair process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ither than parts issue it went as it should
Customer Service - 5.0/5.0 -
Other than parts issue it was good
My Experience - 5.0/5.0 -
Harris Marshburn is the ABSOLUTE BEST!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Harris marshburn is the greatest!
Customer Service - 5.0/5.0 -
Perfect!
Returned Clean
My Experience - 5.0/5.0 -
Great customer service!