Caliber - Jacksonville - New River
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We had brought our Buick there a few years ago. And we loved the service we received so we were repeat customers this time.
My Experience - 5.0/5.0 -
Constant communication and expectations verbalized.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
top notch, repair made satisfactory and staff was very professional
My Experience - 5.0/5.0 -
Communications were very prompt, thorough, and robust with information. I was very satisfied with customer service. Repairs took longer than anticipated however, the constant communication and explanation from caliber was excellent and put me at ease that I was getting a outstanding product in return.
Likely to Recommend - 5.0/5.0 -
Will never take my truck anywhere else!
Repair Quality - 5.0/5.0 -
I brought my 4Runner in for a "Rear Bumper/Side Pannels" Replacement that had been completely ripped off & damaged. I was SICK over losing a DECAL that was irreplaceable. Keith went Above & Beyond, put forth the time & effort to save then even Placed on NEW BUMPER! WHO DOES THAT ANYMORE?! Great Customer Service doesn't exist these days. The office Receptionist(can't remember her name)was very kind and friendly. The REPAIR is OUTSTANDING!
Customer Service - 5.0/5.0 -
CUSTOMER SERVICE #1
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I like the way y’all kept me updated everyday on what was happening during the repair process.
My Experience - 5.0/5.0 -
Excellent job on my wife’s car, they went out of their ways to vacuum and wash her car. much appreciate them
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Keith and crew were great!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They were very friendly and did an amazing job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome people to work with. Did an excellent job I’m very satisfied
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Missing some screws from where my gas goes.
Customer Service - 5.0/5.0 -
Really nice people
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication, no complaints