Caliber - Jacksonville - New River
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Keith and the ladies in the office were so kind, helpful and friendly. I appreciate all they did for me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything went very smoothly and everyone was very helpful! I highly recommend them!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was very communicative and helpful!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
At first I was missing updates to the status of my car because a completely wrong number was on file even though I provided my current contact information. It was quickly fixed and I got updates with the progress. I appreciated their willingness to keep me updated as much as they could.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The paint color matched perfectly, and everything looked brand new!
Customer Service - 4.0/5.0 -
I was overall satisfied, but each time I went in, I was waiting for 10minutes or so just to speak with someone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you Caliber ! Did a great job on our truck, Keith is great, went above and beyond! Great customer service Marianna at front desk!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0 -
I this place is extremely professional and they did meet my expectations above and beyond.
Customer Service - 5.0/5.0 -
Very satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Staff was very courteous, polite, and professional. They went above and beyond my expectations.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Such amazing staff and they did great work. They were quick and kept me updated and finished when they said they would. Loved working with them and would do it again if I had to!!
Customer Service - 5.0/5.0 -
Great staff so kind
Returned Clean
My Experience - 5.0/5.0 -
Keith is a great rep for your company
Likely to Recommend - 5.0/5.0 -
Definitely!!!
Repair Quality - 5.0/5.0 -
Absolutely amazing!
Customer Service - 5.0/5.0 -
Far exceeded my expectations
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and polite. Help everything that they could
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Friendly customer service. I was given updates on my repairs on a timely manner. Very satisfied with the work that was done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very friendly customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
the repairs and communicate was on point. the only complain i can say was the expectation date was not accurate. the car was done 2 weeks afterwards.