Caliber - Jacksonville - New River
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The complete staff were very professional and kept me informed from the beginning to the end. I’m very very impressed with the work they have done. The two who where in complete contact with me was Mariana and keith. Hats off to them and will highly recommend Caliber . Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kept me well informed about each process they had to do. I would recommend Caliber .
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Fantastic job! My car looks great! Professional, courteous and top notch from start to finish!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding communications and even better craftsmanship! Totally satisfied and highly recommend!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Actually have already scheduled another vehicle for repair.
Repair Quality - 5.0/5.0 -
I was very pleased from the time I entered the building to leave my car for repair. Service was completed in record time and I am very pleased with the repair.
Customer Service - 5.0/5.0 -
Very professional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They handled my repairs perfectly. They kept me constantly updated and the final result was great. You can’t even tell it was in an accident, definitely recommend
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good work good communication during the process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work great communication during process
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very polite people—thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had an outstanding experience with Caliber Collision. From start to finish, they were responsive, transparent, and professional throughout the entire repair process. The team made me feel like family and genuinely cared about both me and my vehicle. They consistently walked me through updates, answered all of my questions, and even took the time to walk out to my car with me to explain the repairs in detail once everything was complete. That level of customer service really stood out. Highly recommended!
Customer Service - 5.0/5.0 -
Outstanding job
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 4.5/5.0 -
Repair is good timely manner is very poor
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0 -
100%
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Staff were very friendly and inviting. They were polite, professional and informative, kept me in the loop with what was going on with my vehicle.