Caliber - Jacksonville - Richlands

4.9 (363reviews)
96%
2679 Richlands Hwy,  Jacksonville,  NC  28540

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (363)

Likely to Recommend

Great staff. Great communication. Overall best interaction I’ve had with a collision center.

Repair Quality

Robert was very helpful throughout the entire process, answering questions whenever they came up during the entire ordeal.

Customer Service

Friendly staff made it a pleasure to do business there.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The team did a fantastic job from start to finish on our fairly new 2023 Buick Envision with gaining a lifetime customer. Thank you!!!!

Likely to Recommend

Lifetime returning customer to include referrals to friends and colleagues.

Repair Quality

Great experience from start to finish!!!!

Customer Service

Krystina was above reproach with her ability to ensure our concerns were addressed and put us at ease.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

The repair was so effortless I love your service and don’t take it the wrong but hopeful I don’t have to see anymore. Thank your team

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everything was great! I got all of the help I needed. My questions were answered with efficiency as well.

Customer Service

Everything was great! I got all of the help I needed. My questions were answered with efficiency as well.

Returned Clean

My Experience

Fantastic service! Friendly and responsive, thanks!

Likely to Recommend

Repair Quality

Outstanding service! Responsive and friendly. Very appreciative of their personal interest in getting our vehicle repaired in a timely manner.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They did an amazing job on our repairs. They kept us informed and the car came out looking brand new

Customer Service

Super friendly

Returned Clean

My Experience

I appreciate every staff member being professional and kind, it made the entire process easier! Also finishing ahead of schedule was a blessing! Thank you!!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very friendly staff. Work was done faster then expected.

My Experience

The repair looked awesome and was completed ahead of schedule. Staff was very helpful and informative throughout the process.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thanks

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Would definitely recommend

Repair Quality

The folks at caliber on Richland’s hwy were extremely helpful and friendly , work was good quality and all questions about the process, and time frame were answered and being kept up to date on the work progress was nice and helpful as well

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean