Caliber - Jacksonville - Richlands
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Thanks and yall were very helpful
Likely to Recommend - 5.0/5.0 -
Y'all did great work
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Made sure I was happy with the repair
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience. The workers were all amazing and kept us informed throughout the entire process.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I’d like to thank everyone for their help. Excellent Service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team did an amazing job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service..appreciate the representative who replied all time..😅
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Overall, great customer service and pretty good work.
Repair Quality - 4.0/5.0 -
Repairs were done seemingly well, paint color matches good, communication with the team was also good.
Customer Service - 5.0/5.0 -
Service I received was very good. Always communicated when something was going on. And took care of the communication with the rental company.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
I think I would mostly because of Kristy , I am assuming her work title is manager !
Repair Quality - 4.0/5.0 -
Amanda was friendly and helpful! Kristy was knowledgeable and helpful with explaining things . Since unforeseen problems arose I am still waiting for the completion of that problem
Customer Service - 5.0/5.0 -
Same as stated in previous comments, .
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
First time ever using a garage and body shop and I’ve got to say my cat came back brand new thank you for the amazing job y’all did.
Likely to Recommend - 5.0/5.0 -
They did a spectacular job…
Repair Quality - 5.0/5.0 -
I was a nervous wreck about the experience but I’m over joyed now that it’s all done and love that my car still smells and looks brand new♥️♥️♥️
Customer Service - 5.0/5.0 -
Extremely satisfied
Returned Clean
My Experience - 5.0/5.0 -
Thank you for the updates and explaining the plan and process throughout. My vehicle looks brand new again. And they gave me my car back cleaner than when I dropped it off. Thanks Caliber Collision
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work and amazing customer service through the entire process. Even with the holidays and parts delays they were in contact to let me know every step of the way.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Communication was absolutely top notch! We received periodic updates from intake to completion. Any questions or concerns we had was always given thoughtful and educated answers during the process. They made the whole ordeal effortless on our parts.