Caliber - Jacksonville - Richlands
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’m extremely satisfied with the repair work done on my vehicle. The team went above and beyond, restoring it to like-new condition. The attention to detail and quality of craftsmanship were outstanding, and you can’t even tell there was ever any damage. Highly recommend for their professionalism and excellent service!
Customer Service - 5.0/5.0 -
The customer service was exceptional throughout the entire repair process. They were quick to respond to all of my questions and requests, and I really appreciated the frequent status updates on my vehicle’s progress. Their communication made the whole experience smooth and stress-free. Highly recommend for their responsiveness and attention to customer needs!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service, very professional. Excellent body work on the vehicle.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Truck looked amazing like it had never been damaged. When we first looked over the truck there was a small area of the rim that had some wood chips in it. Once brought to attention they immediately fixed it and I drove it off the lot good as new within 15 mins. Amazing service and they kept me up to date throughout the whole process! I highly recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great experience. I was updated regularly on my vehicles status. Service was exceptional. Special thanks to Kristy for her wonderful customer service. I’d highly recommend
My Experience - 5.0/5.0 -
Great communication faster service than expected. Job well done !
My Experience - 5.0/5.0 -
I will never go to another rental car company in Jacksonville again! At this Enterprise, these folks go above and beyond to make everything so simple ,no matter what your situation is. Their customer care is top notch and they’re willing to go the extra mile for every person who walks through that door. Highly recommended 10 out of 10.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This was a new location. EVERYONE was fantastic. Great customer service they kept me informed nearly everyday. My car was completed several days before the estimated time, getting me back on the road and working! I can’t say enough about what a great location this is!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good job, it was completed on time and very well done. You kept us informed throughout the whole process. Keep up the good work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great staff very helpful and knowledgeable The work done was professional quality I would recommend them to anyone
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Upon first glance the repair work looks great, only time can tell how well it will hold up but I have good expectations.
Customer Service - 5.0/5.0 -
The customer service was truly phenomenal. They were very helpful and kept me up to date on repair progress.
Returned Clean
My Experience - 5.0/5.0 -
Excellent communication, timely service and any time I had a question or concern it was answered almost immediately and thoroughly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service in clear communication. Thoroughly knowledgeful with any questions that I had and were easy to work with with a shifting schedule.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You did very well with the repair and was very fast as well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very thankful for the support and repairs!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The entire staff was wonderful, especially Amanda and James. Super professional, kind and accommodating. Efficient too! Highly recommended Caliber Collision!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I cant tell it was ever damaged
Customer Service - 5.0/5.0 -
Customer service was extremely helpful and very friendly
My Experience - 5.0/5.0 -
They were friendly and professional.