Caliber - Jacksonville - Richlands
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was a good 👍 job done quick and clean and on time promise on the 30th of march and it was
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome services and my car looks like brand new!
Customer Service - 5.0/5.0 -
Awesome customer service
Returned Clean
My Experience - 5.0/5.0 -
I like the fact that they answer the phone, went over the whole process with me of what I needed to do, kept in contact with me, and completed the work ahead of schedule. As the insurance company made me choose the location of where my car needed to be serviced, it was difficult finding the right shop. It was honestly the inviting staff that made the decision for me.
My Experience - 5.0/5.0 -
They were timely and efficient with the repairs of my truck and I loved the update they shared as they went through the process of fixing my vehicle. BRAVO ZULU!!!
My Experience - 5.0/5.0 -
Totally happy to have my KIA back. It's riding smooth, good job, and very nice, caring people. Thanks again.
My Experience - 5.0/5.0 -
Absolutely amazing! Communication throughout the whole process was remarkable! All staff was very supportive! Will recommend for anyone needing services done to their vehicles
My Experience - 5.0/5.0 -
They were great , got it done in a great time ! Communicated perfectly!
My Experience - 5.0/5.0 -
Chuck did a great job. He explained what was to be done to repair my car. He kept me informed throughout the process both by text and phone messages.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Chuck was great. He kept me informed throughout the process. Work was excellent. This is the second review.
Customer Service - 5.0/5.0 -
Chuck was great. He kept me informed throughout the process both by text message and phone calls. This is the third review I completed.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast repairs, everything looks good. No issues. Rental process was easy.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Customer service was excellent. Repairs were finished sooner than expected. Thorough communication through the whole process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
This was the best experience I have ever had with a collision shop! I mainly dealt with Christina who was top notch! From start to finish she really made the whole experience amazing!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing service!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I’ll never use anyone else and will definitely point people in their direction. They went above and beyond by saving and FRAMING for me a sticker on the vehicle that belonged to my dad who had recently passed away.
Repair Quality - 5.0/5.0 -
Organized and completely transparent thru the whole repair process. Very satisfied
Customer Service - 5.0/5.0 -
Every thing about this place was outstanding . Two different people would call or text every day
Returned Clean
My Experience - 5.0/5.0 -
Excellent service, the repair was done before the quoted time, and the repair looks better than it looked before the incident.
Likely to Recommend - 5.0/5.0 -
I would highly recommend caliber collision !
Repair Quality - 5.0/5.0 -
Job well done!
Customer Service - 5.0/5.0 -
Customer service was excellent