Caliber - Jacksonville - Richlands
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
everytime
Repair Quality - 5.0/5.0 -
perfect ty
Customer Service - 5.0/5.0 -
perfect ty
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Customer service was awesome and Krystina was awesome kind and caring. She texted me with updates on my Vehicle, which made me happy and when I receive my vehicle on 2/23 I cry when I got in my car because you all did a beautiful beautiful job I gave you a ten thank you so much for taking care of my vehicle and me. Have a blessed day and God bless. PS I already put your name out there when people saw my car they couldn’t believe what an awesome job was done on my vehicle. thank you again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The customer service was awesome Krystina C. Took very good care of my vehicle and kept me updated with text messages which made me feel happy . Thank you for making my new car look like I just took it out of the dealership. Keep up the wonderful customer service and thank you from my heart for all you have done for my vehicle.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Excellent service why wouldn't I
Repair Quality - 5.0/5.0 -
Couldn't even tell i was in an accident
Customer Service - 5.0/5.0 -
Excellent straight forward and to the point
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Customer service face to face in the shop was always stellar, and I enjoyed talking with the team members while there.
My Experience - 5.0/5.0 -
They done a amazing job job with my dodge charger could not be more proud of happy with my charger they kept me up dated with my charger while having it and letting me me know what was going on and even had ready for pickup before the pick up date very pleased with the service and the work was very well done the thr team went above and beyond very thankful to have my car back and they detailed my car beautifully very impressed
Likely to Recommend - 5.0/5.0 -
I would gladly recommend anyone to have their car repaired here
Repair Quality - 5.0/5.0 -
I was very happy with the service
Customer Service - 5.0/5.0 -
Customer service was amazing they stayed in touch with Thur the whole time they had my car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They made the repair process both speedy & stress free!
Customer Service - 5.0/5.0 -
They made the repair process both speedy & stress free!
My Experience - 5.0/5.0 -
Employees (James, Amanda, Kristine & Eddie) showed Intrest & Care in getting my car (Kia) back to me to my satisfaction. Very Courteous, Polite & Caring. Caliber Colision is still waiting for my Machanic to check to see why my Fog Lights (Are Not) Working. "I am So Thankful For Your Patience" In Solving This Issue, Thanks Again Sir/Maam!!
Likely to Recommend - 5.0/5.0 -
Job very professional from beginning to end. Very pleased
Repair Quality - 5.0/5.0 -
Very professional
Customer Service - 5.0/5.0 -
Very professional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Perfect fix and they even cleaned my car inside and out. 19/10
Customer Service - 5.0/5.0 -
Perfect customer service
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Overall my experience with Caliber Collision was good. They kept me updated on my vehicle status. They also were very transparent about the cost/work that needed to be done. My vehicle looks great and I’m happy to be back in my car.
Customer Service - 4.5/5.0 -
The staff were nice and helpful.
Returned Clean
My Experience - 5.0/5.0 -
Looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything looks really good and moving parts work well.
Customer Service - 5.0/5.0 -
Kept me informed.