Caliber - Jacksonville - Richlands
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They finished my car early and completed cleaned my car inside and out.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I appreciate the updates
Customer Service - 5.0/5.0 -
I don’t have no complaints
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very nice and respectful people and honest when it came to questions. Great people from the mechanics to the front desk and were very transparent about everything 10/10!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
quick service, friendly staff
Customer Service - 5.0/5.0 -
very helpful staff
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job on repairs and making sure that I got quality parts, in spite of the insurance company trying to be cheap. Christy (sorry if it spelled wrong.) did a good job of keeping me updated the best she could. Also the manager Jonathan went over all repairs with me just to make sure I didn’t have any issues. All things considered it was a timely repair and a job well done and I couldn’t be happier to have my truck back to the way. It should look maybe even a little better than factory. Thanks guys!
My Experience - 5.0/5.0 -
Staff is very professional and knowledgeable. They explained everything in plain English and almost all steps of the repair. Contact was good. It took a week longer than deadline but for quality service and warranty for life, it was worth it.
Likely to Recommend - 5.0/5.0 -
For lifetime warranty you know your getting good work
Repair Quality - 5.0/5.0 -
Staff professional and do good work
Customer Service - 5.0/5.0 -
Staff is very good and responsive
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service, kind staff! Keep up the awesome work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an amazing job with my car after getting rear ended by another car. They did it in a nice timely and fast paced and they kept you up to date on everything.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Amanda went above and beyond
Returned Clean
Likely to Recommend - 5.0/5.0 -
The cleanliness of lobby of the building was amazing. The outside area was well organized
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The manager, Krystina, was very helpful and knowledgeable. She communicated with me every step of the way regarding the process of the repairs.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was extremely friendly and helpful and made me feel comfortable in their abilities to complete this repair.