Caliber - Jacksonville - Richlands

4.9 (363reviews)
96%
2679 Richlands Hwy,  Jacksonville,  NC  28540

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (363)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

We could’ve not asked for better service! Absolutely outstanding. Your staff went above and beyond getting this car ready and we cannot thank them enough for their hard work!

Likely to Recommend

Y’all are amazing

Repair Quality

Y’all guys do an amazing job and always have my car smelling brand spanking new when it’s returned to me. Thank you for so y’all hard work.

Customer Service

Y’all guys do an amazing job and always have my cat smelling brand spanking new when it’s returned to me. Thank you for so y’all hard work.

My Experience

You did an amazing job, Truck looks great, thank you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Communication was great from the beginning. I was kept updated the whole time as well

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Easiest process I've had during a vehicle repair. Communication was top notch!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Professional from start to finish a customer for life

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

If they are all as great as the Jacksonville, NC was, will definitely recommend.

Repair Quality

Great customer service! Car looks great! Was ready when I was told it would be ready.

Customer Service

Awesome staff, from first call until last and every contact in between. Kept me posted about progress throughout repairs. I was explained everything that was done to vehicle.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

The staff were so friendly and quick with repair. Even washing my car was the extra cherry on top.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Mrs. Chrissy was amazing & very helpful every step of the way.

My Experience

They did an excellent job on my repair. It was completed before the estimated date, and Jeremiah was a real pleasure to work with

Likely to Recommend

Repair Quality

Customer Service

Everyone was very friendly and helpful, and Jeremiah was a pleasure to work with

Likely to Recommend

Repair Quality

Friendly, customer service.

Customer Service

Friendly, courteous, and nice.

Returned Clean

My Experience

They took care of everything. Just got truck back today and so far. No issues. Everything is clean. They also kept me updated on every move. Great customer service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service