Caliber - Jeffersontown
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0
My Experience - 0.0/5.0
Likely to Recommend - 4.0/5.0 -
The body work was done very well it just took 4 weeks longer to complete and the automotive shop used missed a hub and barring that were bad.
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Not as quick as I would have hoped, but definitely a good job and completely satisfied.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Took a lot longer than they had said, but they did a good job and I am pleased with the repair.
Customer Service - 4.5/5.0 -
The receptionist quit and it took a while to get the estimate.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service! They keep you updated throughout the process. Very professional.
Customer Service - 5.0/5.0 -
Excellent customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone there was great! I appreciate all the support and kindness I was greeted with during the entire process of repairs. Highly recommend!!
My Experience - 5.0/5.0 -
The only thing that I noticed is that my window does stop sometimes when it goes up and then reverses. So I have to hit the "up" button again. It also seems like it struggles halfway up to get the rest way closed.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
My window sometimes will reverse direction halfway up and go back down to the door. Also, the window does not rest completely inside the door
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
I had to drop my car back off a week later because the driver side mirror wouldn’t work when using the toggles on the inside of the car.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jenny was fantastic and kept me up to date throughout.
Returned Clean
My Experience - 5.0/5.0 -
Appreciated the weekly text updates. Appreciated coordination done with Enterprise car rental when repairs were completed on my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was very nice and helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks great and they even washed it.
Customer Service - 5.0/5.0 -
The service was extraordinary. They were so professional and you get a lifetime warranty. I certainly would come back again. Jenny was so driven to make sure I was satisfied. My first contact with them was through Jenny and I knew this was the place for me.
My Experience - 5.0/5.0 -
The company was as professionalable as anyone could ever ask for. They kept me advised as to the current status of my car. I could not have asked for a better company to repair my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional in all respects
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 2.0/5.0
Customer Service - 2.0/5.0 -
I've liked that they replaced the panels that was dented But they're didn't have very skilled painters