Caliber - Joliet - Crest Hill
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Such a smooth process from drop off to pick up. Great work!! Truck was even cleaned on inside, nice touch. Staff was knowledgeable and friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very pleased with the overall service (eg: Frequent updates, timely repairs, skill, and customer service).
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent communication from start to finish
Likely to Recommend - 5.0/5.0 -
Yes I would
Repair Quality - 5.0/5.0 -
Great customer service and always kept me in the loop. Car was ready when promised and looked beautiful!
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
My Experience - 0.0/5.0 -
While the repairs so far seem to be satisfactory, the car had a range of zero miles when returned, requiring us to keep it off the road, get gas, and return to Kee the car drivable. I would have hoped for that to be noticed on inspection.
My Experience - 5.0/5.0 -
Caliber Collision team were very professional 👏 When first walk in to have my car repaired i was greeted with a warn welcome to coffee, fresh butter popcorn and the receptionist very polite and patient with the paperwork I recommend Caliber Collision because of the quality of their work and excellent auto body work, hand car wash after completion my car like it came off the dealer showroom floor. Thank you everyone for your service that you offer to the customer 👍🏾
Likely to Recommend - 5.0/5.0 -
New customers would be very impressed with the lobby enjoy fresh butter popcorn and coffee
Repair Quality - 5.0/5.0 -
I had the Satisfying experience walking into Caliber Collision you'll welcome to hot coffee or tea and a bag of butter popcorn. Amazing After dropping off my car I was a ride back home. Great. The receptionist was polite and patient with the paperwork. Wonderful 4 day completion WoW the work they perform on my car repaire spectacular. Great 👍🏾 Job Thanks Caliber Collision for your service
Customer Service - 5.0/5.0 -
Thank to Caliber Collision team for a great Job Your team are the best in every area the receptionist repairs work kindest were spectacular.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Well run and courteous. Work finished ahead of expectation.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
I feel the quote was really high for a dent the size of a dime of smaller
Customer Service - 2.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Car looks amazing
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend it because I think they did a great job but I would also let people know that it took them quite some time to have my vehicle ready
Repair Quality - 4.0/5.0 -
I think they did a really good job on my car. Appreciated the fact that the detailed my car before I got it back. The reason why I didn’t give it a 10 is because they had my vehicle for about 7 weeks
Customer Service - 5.0/5.0 -
Always kept me informed and up to date
Returned Clean
My Experience - 5.0/5.0 -
Great work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very accomodating, flexible and informative. I am so thankful we have a group of caring experts taking such pride in their work!!