Caliber - Joppa

4.8 (2,115reviews)
98%
410 Pulaski Hwy,  Joppa,  MD  21085

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,115)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I will bring my vehicles here in the future and recommend it to others

Repair Quality

Customer Service

Returned Clean

My Experience

Courteous, pleasant, helpful. Would go to them again. Would recomend them to others.

My Experience

My Experience

Very nice, Courtesy and friendly staff!

My Experience

Job very well done

My Experience

Melvin was very helpful from start to finish and my car was finished a week early! Made certain I collected all my valuables, from my rental car and off loaded to my car as well. He really is full service, when it comes to customer service! Great experience made out of a bad one!

My Experience

Great communication throughout the process. It took a little longer than originally expected but they wanted to make sure it was done the right way and kept me informed throughout the time it was being completed.

My Experience

Customer Service was excellent from there time i dropped off my vehicle to the time i picked it up. They started in contact with me as to the status of my repair via texts and phone calls.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The team that I worked with was very polite and sent me text messages letting me know the progress of my vehicle but I never felt like I was being pestered. They kept the car clean while they were working and the car ended up looking great.

Likely to Recommend

Great service.

Repair Quality

It looks just like it should.

Customer Service

Very friendly and competent staff.

My Experience

Thank you for getting my car back to me like brand new

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Very polite staff. Every time I called and spoke to someone they were very professional and quick to answer all my questions.

My Experience

Your employees were very friendly and helpful. My car looks beautiful again. Thank you

Likely to Recommend

Repair Quality

Very professional staff

Customer Service

Very friendly and knowledgeable

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I guess the best they can do still can’t be correct

Repair Quality

Hood and fender not correctly aligned, headlights project at different heights, gave multiple chances to address concerns no change. They said it was the best the could do.

Customer Service

Shop manger very nice all personnel very friendly and professional

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Melvin and Jessie were a pleasure to work with, I'll always go to you and your team for repairs.

Likely to Recommend

Repair Quality

Customer Service