Caliber - Joppa
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0 -
Doot lookd goof
Customer Service - 1.5/5.0 -
Asked for price quote 4 times for paint on driver door because it was keyed. Never got qute . Picked up car and asked 5th time was given a high quote and told we'd have to brin g the car back after it took what I would deem was an inordinate amout of time for initial repair. We were forced to call on status as they never called except for saying they'd call back in an hour to tell us it was ready. We still had to call back 2 hrs later as they did not call as promised. Would not use again
Likely to Recommend - 1.0/5.0
Repair Quality - 1.5/5.0 -
Close enough. But the reveal is different than the driver side.
Customer Service - 1.5/5.0 -
She had the patience of a gnat. She must not know that I don't deal in body work daily.
Returned Clean
My Experience - 5.0/5.0 -
We just wanted to let you all know that you did a very good job and we appreciate everything you did for us.9
Likely to Recommend - 5.0/5.0 -
Caliber has done a very good job repairing my vehicle thank you
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Good
Repair Quality - 5.0/5.0 -
Good job
Customer Service - 5.0/5.0 -
Good
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I am very happy with how well the job went
Returned Clean
My Experience - 5.0/5.0 -
Great customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
1st off took to long to get my car back. More then month. And each time I have called them they will say we have to do this n do this and they we want to make sure your car goes thru our inspection process if we are satisfied then we will call you. And I finally pick my car yesterday after they called your car is ready for pick up and there is numerous things I m noticing are wrong. One little thing my driver side window wont go down
Likely to Recommend - 5.0/5.0 -
It depends what kind of service of work they are looking.
Repair Quality - 2.5/5.0 -
Take so long to fix my car. They were keep telling g me we want to do all the inspection to make sure everything was done right but still I have to take my car back to them after I got my car back 1month later. Still they have to work more to it
Customer Service - 5.0/5.0 -
Customer service is awesome. I cant complain about that at all. What's right its right
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Again, there were some positives, but for the aforementioned reasons, it was an overall very bad experience.
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Yes, I started referring them after my car repair
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent customer service. From receptionist to the owner, their service is par excellence. It was seamless process for the repair, they assured and make it feel at ease from the beginning. Keep the good work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job, can’t tell there was ever damaged!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
never again