Caliber - Joppa
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was very well organized. Best body repair I’ve ever had and would gladly recommend you services.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They whole team was great to deal with.They were very patient with the whole thing with waiting for the insurance company to get back to them. The repaired the car and it looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
The car looks wonderful and the customer service that I received from Angel and the shop manager (I did not catch her name). The frustration came comes at the sheer volume of time it took to get the fix completed. I understand that it takes a long time to set the sensors and things, but the car was with the shop for nearly three weeks. I may just not understand the scope of the fix, though.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am grateful and appreciative of their professionalism and quick turnaround
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They fixed your car ahead of time
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Nikki Melton was our service advisor and did a great job of breaking down the repairs, giving us a timeline, and keeping us informed of our vehicles progress. Kudos to Nikki and her team
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Nikki and her team were outstanding
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication with Nicki. Everything on the truck look great so far.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything looks great
Customer Service - 5.0/5.0 -
My rep was very communicative and helpful
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Already told people about experience
Repair Quality - 5.0/5.0 -
Everyone was very helpful and my car was done on time and looks like nothing ever happened to it . Would definitely recommend to everyone!!!
Customer Service - 5.0/5.0 -
So nice they definitely know what they are doing.
Returned Clean
My Experience - 5.0/5.0 -
Excellent work, respectful and pleasant treatment and great and clear communication with the Caliber agent assigned to my case, Nikki.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service all around including clear and abundant communication, especially from Caliber’s agent for this, Nikki. Everyone was kind and respectful.