Caliber - Joppa

4.8 (2,118reviews)
98%
410 Pulaski Hwy,  Joppa,  MD  21085

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,118)

Likely to Recommend

Everything went well

Repair Quality

They here helpful, kept me in formed and kind

Customer Service

Very informative

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Caliber Collison has always taken wonderful care of my entire family's set of vehicles, and we really appreciate everything you all do.Caliber collision in Joppa, maryland always goes above and beyond.And we will use them forever.

Likely to Recommend

Repair Quality

Customer Service

My Experience

It took a little longer than I expected, but the results were worth the wait. My Jeep Grand Cherokee limited looks almost showroom sharp! I came to pick it up, and a young lady spotted a smudge. She took it back and washed it again! Perfection looks a little like this. Good job all.

Likely to Recommend

I have been recommending Caliber since the 1980's.

Repair Quality

I had my Jeep Grand Cherokee limited in for repairs. Caliber stuck to their estimated repair date. The vehicle looks great. I was about to leave when a young lady noticed a smudge. She took it back inside and washed the whole Jeep! I love a perfectionist! PS: way back in the 1980's I had a car repaired at possibly the first Caliber. It was located behind a cut rate whiskey store on Dundalk Ave at Wayersedge. I have been sharing good information about Caliber ever since then.

Customer Service

Excellent communication.

My Experience

Everyone was very friendly when I came to pick up my car.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

To many things to put in a message of the shoddy and incompetent work and communication

Repair Quality

Bad customer service, time management, workmanship

Customer Service

Lousy uninformed and not forthcoming

Returned Clean

My Experience

Any questions I had regarding my experience was handled in a very professional, respectful manner. They made my experience very easy.Thank you.

Likely to Recommend

Repair Quality

Customer Service

I was involved in a car accident and my insurance company referred me to caliber collision.very, very happy about my car. Very thankful and pleased. Thanks Caliber

Likely to Recommend

Repair Quality

The professionalism is bar none. Everyone is extremely helpful. I received my car earlier than expected.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Went in a little frustrated bc they had miscommunicated some information but the Manager & Nikki ensured my vehicle was ready on time and in pristine condition

Customer Service

Everyone was polite and worked faster upon my arrival to ensure I got my vehicle back same day

Returned Clean

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Returned Clean

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Repair Quality

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Returned Clean

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Repair Quality

Customer Service

Every thing went well. The staff was very kind and willing to help fix any issues

Returned Clean

My Experience

I just got my vehicle back from Caliber and I couldn’t be happier with the results. From start to finish, Earl was professional, patient, and detail-oriented. I’ll admit I was pretty picky about how I wanted everything to turn out, but he went above and beyond to make sure I was satisfied. My vehicle looks great and the whole process was smooth and stress-free.

My Experience

The service was amazing, my car from the repairs looked great and they even vacuumed the car.

Likely to Recommend

Repair Quality

Customer Service

The service was amazing!

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean