Caliber - Joppa

4.8 (2,113reviews)
98%
410 Pulaski Hwy,  Joppa,  MD  21085

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,113)

My Experience

Overall the repair process was smooth, but after picking up my vehicle I noticed a few concerns. There is a rattling sound coming from inside the driver-side door that becomes more noticeable at higher speeds. Additionally, around 50–60 mph I hear a consistent humming noise from the front driver-side area that does not change with acceleration. I wanted to report these issues so they can be addressed. Thank you.

Likely to Recommend

Overall, my experience was positive with professional customer service and good communication throughout the process. While I still have a minor concern with the repair result, I would recommend them, as there is just a little room for improvement.

Repair Quality

The staff was professional and communication was good, but I’m still experiencing a rattling noise in the door at higher speeds and a humming sound from the front driver side around 50–60 mph. Because of this, I can’t say I’m fully satisfied with the repair quality. I’d appreciate having it looked at again.

Customer Service

Customer service was professional and friendly. They kept me well informed throughout my car’s repair process.

Returned Clean

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I would definitely recommend

Repair Quality

The best auto shop I have ever been to. Fast service. Keep me up to date with repairs. I would definitely come back to get work done. 100+ excellent service.

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Jesse Dudnauth and all the staff there was wonderful and helpful...

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My Experience

So far so good. Really easy to work with.

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Car is perfect so far.

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My Experience

Everyone their was so kind and professional. Got my car back in good timing. Made it very easy to get a rental car and return it. I would definitely referral them to others.

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Good

Repair Quality

I filled this out 2 times already

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Good

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Everyone at Calliber is friendly and knowledgeable. If they on the slight possibility do not have the answer they will find out and call you to let yiu know! They are prompt and their work is amazing. Great company and great employees!

Customer Service

So friendly, helpful, efficiently and quick getting you checked in and out!

My Experience

Paint job not complete scuff mark plus 3 little marks still on vehicle I texted Jesse will be calling in morning

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Service was awesome!

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Have used Caliber multiple times. Always professional and helpful.

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My Experience

The entire process went very smoothly. Great communication.

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Everything was great

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