Caliber - Joppa

4.8 (2,129reviews)
98%
410 Pulaski Hwy,  Joppa,  MD  21085

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,129)

Likely to Recommend

Repair Quality

The work was excellent and done in a timely fashion!

Customer Service

Everyone was courteous and professional

My Experience

Awesome job car was done in a fast timely manner and car was returned like new. Very happy.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Job well done! Keep up the great customer service and quick repairs

My Experience

Professionalism is what I always get when having to take my car there. I will definitely recommend them to my family and friends 😁

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I received excellent customer service, everyone there was safe, friendly and very helpful during these times. I especially appreciated receiving daily texts or calls with updates regard my vehicle.

My Experience

Caliber Collision did an excellent job on my car! They kept me up to date on every stage of the repairs. Great job!

My Experience

Very great staff! The communication was great throughout the entire process. Gordon did a wonderful on my car especially with getting my service light fixed along with my bumper.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everything was explained to me when I dropped off the car kept me informed my tex each day was completed before time explained repairs. When I picked it up. Wonderful group of people

Likely to Recommend

Repair Quality

Customer Service

My Experience

Best service center I've ever had experience with. My repair was During the pandemic, they provided excellent customer service. I always knew what was happening with my vehicle and it was even done quicker than they thought. Thanks to Nate and everyone @Caliber Collision.

Likely to Recommend

I would recommend them to the people I care about the most.

Repair Quality

The staff at Caliber was very friendly and knowledgeable. It was a pleasure dealing with them. They were very quick to fix the damage on my vehicle and was also helpful in making me getting my vehicle to them at my convenience due to my erratic work schedule.

Customer Service

Staff was great

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

The team at Caliber Collisions, Joppa, MD are very friendly and very professional. I was communicated with and kept up to date consistently. Every question I had was answered thoroughly and anything additional I needed to know was informed in detail. The body repair on my vehicle ended up like new. I was very surprised at how fast the turn around time was. I am very happy and content with my experience and I highly recommend Caliber Collisions for their services. Thank you all very much, -Jorge

Likely to Recommend

I have already recommended Caliber Collision, for their services, to numerous family members, friends and peers.

Repair Quality

10/10. I am very content and happy with the body work done on my vehicle.

Customer Service

The employees at Caliber Collision are very patient and highly detailed when informing any information provided or asked.

Likely to Recommend

This is by far the best customer service I’ve had from any automobile dealership mechanic or anything definite would recommend my friends

Repair Quality

Customer service was excellent I had my vehicle a key a week earlier than promised and doing initial inspection show me damage that I didn’t even observe myself and then make sure that I was completely satisfied with the work prior to leaving. They provided constant updates through the whole process, just great customer service all around.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great service and very quick.

Customer Service

Returned Clean

My Experience

I was very happy with Caliber. They were able to get my repairs done in a timely manner even amidst a global pandemic. They kept me informed and were responsive any time I had a question. I would highly recommend Caliber Collision and I would return for any future repairs.

My Experience

I could not remember what side the damage was on . My car I was told is a color that is hard to match. Caliber collision did a great job. It looks great.

Likely to Recommend

Repair Quality

Customer Service

My Experience

My experience with Jesse was amazing!... She is so professional. She also made sure I was well taken care of. I absolutely give her five stars for the work that she does on a daily basis. Everyone there did an excellent job with my car... they even cleaned it up for me!...I will definitely recommend this shop to anyone who is looking for good quality work on a personal level....kudos!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean