Caliber - Keizer

4.8 (2,405reviews)
96%
5350 River Rd N,  Keizer,  OR  97303

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
BMW
Ford
I-Car

Reviews (2,405)

Likely to Recommend

Repair Quality

Caliber employees were great in working with me and my situation.

Customer Service

Everyone was great

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Awesome customer service. Real people with real hearts caring for our needs in time of much stress. Thank you.

My Experience

The customer service was great! Appreciated text updates. Quick turnaround on receiving repaired vehicle. Overall good experience.

My Experience

Thank you for all your help! You're all amazing, the customer service is outstanding.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

If they live in the area, otherwise find someone closer

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Justin the manager got me taken care of and it felt like I was the most important client he had. Very satisfied.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Good

Customer Service

My Experience

My Experience

It was a fairly small area and only had to order trim and was told it would be ready on Friday after having the car since the previous Thursday. Then text me on Friday and told me it wouldn’t be ready until the following Tuesday. I had talked to the shop and the manager was aware that I was scheduled to be out of country on last Saturday for a week. I had to get my son to return the rental and pick up my car.

Likely to Recommend

Repair Quality

Customer Service

They told me it would be ready by the Friday after I turn the car in a the Thursday before and I had explained to them that I was going to be out of town the following week. They waited until Thursday to tell me it wasn’t going to be done until the following Tuesday. I had to make arrangements with my son to take time off to take the rental car back and get me vehicle back.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great work, great customer service and exceptional communication!

Likely to Recommend

Repair Quality

Customer Service

Exceptional service and communication

Returned Clean

My Experience

My Experience

I appreciate the communication throughout the repair process.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I’ve been bringing my car there for years for Justin to work on. He always does an incredibly amazing job and his customer service is top notch!

Customer Service

Likely to Recommend

Repair Quality

10/10 recommend I was communicated with regularly with updates on my recent vehicle repair and it is beautiful!

Customer Service

Great service

My Experience

Car looks great. Thanks Caliber Updated by text often.

Likely to Recommend

Repair Quality

Good company

Customer Service