Caliber - Keizer

4.8 (2,395reviews)
96%
5350 River Rd N,  Keizer,  OR  97303

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
BMW
Ford
I-Car

Reviews (2,395)

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My Experience

Marne was awesome helping through the process and explaining the cost and estimate clearly and letting me know what to expect before starting the job. She did everything she could to help limit the cost where possible yet getting the job done. Kept on top of communication with me so I knew exactly where my car was at.

Likely to Recommend

They do good work.and explains things well.

Repair Quality

Good communication from the service advisor and was super helpful through the process.

Customer Service

Excellent.

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My Experience

I appreciate all the hurdles you had to go through to get the job completed. I am very happy with the work and will continue bringing my vehicles back .

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My Experience

Extremely happy with my repair from start to finish,ill gladly spread the word.

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My Experience

Lorenzo was great! I needed to get my parking pass I forgot in my truck and he had it ready at the desk so I cou6pock it up at lunch. I also forgot some paperwork in my truck and Lorenzo walked me out to my truck and made sure I was able to get it. Great guy!

My Experience

Completed fast. Gave me Estimate, they found out cost was $500 more but stuck with first Estimate

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Repair Quality

Completed mirror replacement fast

Customer Service

Great customer care qualties

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I will tell my friends all about Caliber Collision.

Repair Quality

They did a Great Job. My mom and daughter used Caliber Collision in Keizer as well.

Customer Service

Marnie was so Awesome. Wonderful lady.

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My Experience

You culled me from the crowd and didn’t do the job-too much work or too hard or too unprofitable I guess. I lost two weeks of repair time. The frame was not bent too much to repair in Oregon as I was told. Disappointing and unprofessional not to mention a lie

My Experience

I was apprehensive at first but State Farm recommended them. I entered and told them about my concern of not being able to afford a rental and this being my only car. I’m a single mom to five kids so i need my car. They were amazing. Let me keep my car since it was still driveable until the parts came in the following Monday. The gentleman man who first looked at my car so was reassuring and kind. Marne was amazing and sent me text messages along the way. They even got my car back to me within 3 days. It looks amazing and i will one hundred percent recommend this company to everyone i know. Customer service is top notch! Thank you for making already a stressful time in my life go so much easier. Blessings to you all!—lynda Symington

Likely to Recommend

Would def recommend

Repair Quality

They were amazing! Easy to work with and went above and beyond to get my car back to me sooner than expected knowing i was without a car and a single mom the week of Christmas. I was able to get pick it up the afternoon of Christmas Eve and it looked great. Would 100 percent recommend this company.

Customer Service

They were fantastic! Went above and beyond to provide the best customer service

Returned Clean