Caliber - Keizer

4.8 (2,405reviews)
96%
5350 River Rd N,  Keizer,  OR  97303

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
BMW
Ford
I-Car

Reviews (2,405)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

It would be helpful- To fully dry Vehicle after wash. Also- interiorly my car was very dusty- I would appreciate it if it was left cleaned as it was brought in

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

I appreciate the quality of communication from the staff. The check in and check out process were incredibly fast. Everyone was so friendly , which meant the world to me.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Staff is amazing....especially Niki for always keeping me informed.

Likely to Recommend

Absolutely

Repair Quality

Everyone has been so professional and I especially enjoyed updates with Niki. Thank you all very much. It’s so nice to have my car back and like new ! What do you use for your new car smell ? I have to have it !!

Customer Service

I wish I could give an even higher rating than simply satisfied. It took a long time, and I appreciated Niki’s daily updates and humor. I rather it be done right and take longer than have a rushed , sloppy job.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I may need additional work myself

Repair Quality

Customer Service

Niki kept me informed and was polite and friendly

My Experience

Niki was so supportive and helpful throughout the whole process and we really appreciated how well she communicated and updated us on how things were progressing with the repairs on the car. Ashley and the rest of the team were also great as well and we would definitely recommend Caliber to others!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They did amazing job!! Thank you !!

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Likely to Recommend

Neutral. I don’t know peoples personal preferences when it comes to their money, time, insurance, and so forth.

Repair Quality

Customer Service

My Experience

The service was quick and on time. The quality is great. The paint matches perfectly. Great customer service and communication.

Likely to Recommend

Repair Quality

We are not sure yet. There is new wind noise now. It may be a wiper that is higher than before.

Customer Service

Ashley was great.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Super easy drop off rental and you guys take care of it and nicki was super helpful and friendly the text program was really nice as well

Likely to Recommend

Repair Quality

Customer Service

My Experience

Caliber did an excellent job including on-going updates and communication from beginning to end on my car repairs. Every person I encountered was genuinely nice and asked if I had concerns. They made my tough experience much easier. Thank you all. Kathy Nelson

My Experience

I was very happy with my experience at Caliber Collision.Nikki the office manager was so wonderful. She kept me informed about my car the whole time. She put me at ease she was there for me if I had any questions. I am very happy with the results.

My Experience

I am very happy vat this point . I only picked up the car yesterday, but everything looks great! Thanks for all the messages letting me know how the repair were coming! Thanks again

My Experience

I’m so happy with the whole experience from the help with the rental car and working side by side with enterprise. The detailed updated texts and the kindness from the front desk gals at the shop. Out car looked perfect and was even cleaned on the inside. Highly recommend caliber collision. Thank you for everything.