Caliber - Keizer

4.8 (2,405reviews)
96%
5350 River Rd N,  Keizer,  OR  97303

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
BMW
Ford
I-Car

Reviews (2,405)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I would have no hesitation at all to recommend Caliber Collision.

Repair Quality

Beautiful repair job.

Customer Service

Friendly, efficient, excellent service and communication.

Returned Clean

My Experience

My vehicle was backed into and Caliber Collision was absolutely the best to work with. Niki kept me updated on every part of the process and my vehicle was done earlier than expected and looks perfect. Thank you so much Caliber Collision, Tracy B.

Likely to Recommend

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Customer Service

My Experience

Frequent updates and quick responses to questions were much appreciated. Clear and specific communication eased any worries. Thanks to Nikki and the rest of the team !

Likely to Recommend

Repair Quality

Customer Service

My Experience

The staff at Caliber were friendly & professional. They communicated every step of the process with me & handled everything from arranging a rental & returning it. The entire process was quick & seamless. While I don’t wish anyone to get in an accident, if they need an auto repair business, Caliber would be the one I recommend.

Likely to Recommend

Repair Quality

Excellent quality

Customer Service

Customer service was phenomenal. They were friendly, professional & knowledgeable.

Likely to Recommend

Repair Quality

95 % was excellent. There are two places that were up to par.

Customer Service

I felt they worked very hard to make the whole experience go well. They were professional and yet at the same time added a β€œpersonal touch” in all my contact with them. Repair job was almost perfect. Some areas of the paint were not done professionally but overall it looks good.

Likely to Recommend

I normally don't recommend anything to people because it come back on me, but I sure won't say anything bad about Caliber.

Repair Quality

It really looks great. Thank you very much.

Customer Service

Very friendly and helpful

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Fast good service. They also explained things to me very clearly and took care of the documents

My Experience

Professional and the communication was top notch!

My Experience

Nikki kept in contact continuously with me through the process and it was a lot of work on my vehicle. She and Justin were both very responsive and made sure that everything was fixed correctly on my vehicle and that I was happy with the repairs.

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Customer Service

My Experience

But I noticed 2 small scratches on my windshield that weren't there before. Service was superior otherwise.

Likely to Recommend

Repair Quality

The service was amazing! But I did find 2 small parallel scratches on the windshield that weren't there before, and one small corner on bumper near driverside wheel well that isn't covered with paint.

Customer Service

Returned Clean

My Experience

Great Service. Highly recommended

Likely to Recommend

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Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Amazing customer service from Nikki!! I called her same day as service to thank her...repair was quick and very affordable, with next day service! Before repair was made, we went to dealership to find out they would not cover repair under our warranty still in effect. Thanks Nikki for making what started as a bad experience a great one! 😊 We will share our experience with friends and family! Be well, Julie & Lance Petersen

My Experience

My subaru looks great, cant even tell I scratched it. The extra details of making the inside and clean and give it a fresh smell (it needed it) are great too. The people inside at the counter were great too, all in all a great experience.

Likely to Recommend

A friend actually recommended you guys so I would too.

Repair Quality

Cant even tell I had a scratch

Customer Service

Everyone was really nice and kind not use to that at any type of auto shop

Likely to Recommend

Repair Quality

Customer Service

My Experience

The team did a great job taking care of me and my vehicle. Everything looks great!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean