Caliber - Keizer

4.8 (2,395reviews)
96%
5350 River Rd N,  Keizer,  OR  97303

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
BMW
Ford
I-Car

Reviews (2,395)

Likely to Recommend

Repair Quality

Very professional, knowledgeable and friendly

Customer Service

Marne was easy to work with

Returned Clean

My Experience

It was absolutely amazing and it looked just like the first day i bought it, brand new. Thank you very much. 10/10 would recommend.

Likely to Recommend

Repair Quality

Everything was restored and it looks like new!! No issues whatsoever. Love the quality work and customer service!

Customer Service

My Experience

Did a great job with the car

Likely to Recommend

Repair Quality

Good job

Customer Service

Very friendly and helpful

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Marne was amazing!! She was very personable, thorough, and communicative! The other office person (sorry I can’t remember name) was also excellent! I’m VERY happy with my experience at Caliber!!

Likely to Recommend

Repair Quality

Marne was awesome!

Customer Service

Returned Clean

My Experience

I appreciate the communication with Lorenzo. He answered my question. The car looks great and drives very well.

Likely to Recommend

Repair Quality

Excellent work, com m unitarian improved after quitting use of old email address.

Customer Service

After communication improved, se=vice was excellent.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

I had to call for updates several times but appreciated when I did get a call.

My Experience

Likely to Recommend

Great experience at Caliber

Repair Quality

Customer Service

Lorenzo was very helpful and kept me informed.

Likely to Recommend

Yes I would recommend this location, only gripe was the crome and old tail light was left in my truck bed.

Repair Quality

Very happy with the communication and smoothness of the repair. The finder flair is a little unalighned.

Customer Service

Marne is absolutely amazing, keeping me informed every step of the way!

Returned Clean

My Experience

Marne is a pleasure and a professional.

Likely to Recommend

Repair Quality

Marne is pleasant and a real professional!

Customer Service

Returned Clean

My Experience

I appreciate the updates about the repairs and accommodation for picking up my car late in the evening after my work, thank you!

My Experience

My car is back to being perfect like it was before.

My Experience

Repairs were complete and fast. Nothing but the best from Caliber Collision. Thanks again.

Likely to Recommend

Repair Quality

Repairs were complete and fast ! Appreciate the proffesionalism.

Customer Service

Returned Clean

My Experience

Job well done! Thank You Team!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very friendly staff and the total repair ended up being less than the quote🙏

Likely to Recommend

Repair Quality

Customer Service

Appeared unphased when I first called to complain about dirtiness of car from whatever cleaning solution they used. Before I spoke with a manager there plan was to make me wait a week before I could bring my car in to be cleaned if there mess

My Experience

The experience was incredibly amazing, Marne and Magenta were an amazing and they are on top customer services

My Experience

The actual repair of my car was quality. The outside of my car looked good and clean. The inside was not clean and had something white on the car in many places. The interior had a greasy like film on many places. I called and was given a time to bring it in. Was met by acting manager who thanks me for coming in. And set about having dash, doors and windows cleaned.

Likely to Recommend

Repair Quality

Marne was wonderful explained everything well through the whole process

Customer Service

Marne was fantastic. The receptionist on the other hand was extremely rude ( she is the one who has way to long of nails )

Returned Clean

Likely to Recommend

Repair Quality

Customer Service