Caliber - Keizer

4.8 (2,405reviews)
96%
5350 River Rd N,  Keizer,  OR  97303

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
BMW
Ford
I-Car

Reviews (2,405)

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Clear communication with updates and changes in time frame. Lorenzo was very kind and sincere. He was thourough with his explanation of the work being done. The front desk staff were all also very kind.

My Experience

We have used Caliber a number of times. They do excellent work and are great at communicating the progress on a nearly daily basis.

My Experience

A big thanks to Lorenzo for being persistent with the insurance company on not letting them total my car. He knew what this car meant to me and did his best to get it back to how it was before the accident.

Likely to Recommend

Repair Quality

Customer Service

Great team

Returned Clean

Likely to Recommend

Repair Quality

Did a Great job repairing my truck

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Work was done efficiantly and well.

Customer Service

Very helpful

Returned Clean

My Experience

You always do a good job or no matter what cars you work on they all turn out beautiful that's what it's all about making a customers happy and when they walk away you know you did a good job and when they're looking at you they're smiling knowing that the job was done right that's what counts and that's her teach business going always take care of your customers and always have a smile on your face when you greet them because they're the ones that make you money and they're the ones that will be there for you when you need to help may God watch over them and take care of them

Likely to Recommend

Repair Quality

Customer Service

My Experience

The repair was ok. The release of the vehicle as (finished) when it was not was not satisfactory. It took another 9 days to fix the issue. Overall, the repairs took 17 days.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I was thoroughly impressed by the work done to my vehicle. At first, I thought that they would just paint the part of the bumper that was damaged from the incident, but they did all of it. I also found the interior and exterior of my car to be cleaner than when I brought it in! The whole team was very kind and were a great help to me.

Likely to Recommend

Repair Quality

Great quality service. Couldn't have been better :)

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone was friendly and I received clear information throughout the process. The texts from Sam and Lorenzo kept me up to date. Lorenzo responded to my questions and made sure I understood the directions for best practice with my car.

Likely to Recommend

Repair Quality

Customer Service

They answered my questions and delivered the car earlier than promised

My Experience

Excellent service always nice marty explained everything good job well satisfied

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Sam was very communicative throughout the process. Frontline staff was pleasant as well, I believe I worked with Magenta. Professional repairs & looks as good as new. They took care to keep my vehicle clean & I really appreciated that. Thankful they worked efficient & got my truck back to me in a timely manner given the unfortunate event of an accident lol

Customer Service

See prior comments. Amazing service

Likely to Recommend

Repair Quality

Customer Service

My Experience

The staff was very helpful in dealing with my car. Marne kept me updated frequently as to what was being done. I actually had very few questions to ask. Compared to other collision repair specialists, everyone was very friendly, but still pleasant. I will certainly recommend them to others.

Likely to Recommend

I will gladly recommend this company!

Repair Quality

The staff was very informative throughout the repair of my car. Marne updated me every day. All of them were very personable - easy to communicate with. I will certainly recommend them for any kind of service!

Customer Service

Customer service was great. Everyone was very friendly and polite.

Returned Clean

My Experience

The woman who sits at one of the front desks on the left looking in through the glass at the counter, I was always very cheerful, friendly and helpful

Likely to Recommend

Repair Quality

Customer Service

Very good service.

Returned Clean