Caliber - Keizer

4.8 (2,405reviews)
96%
5350 River Rd N,  Keizer,  OR  97303

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
BMW
Ford
I-Car

Reviews (2,405)

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My Experience

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Returned Clean

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Translated from Spanish by Carwise
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Likely to Recommend

Repair Quality

Exelente travajo y el personal es muy professional

Customer Service

Returned Clean

Likely to Recommend

Only reason is that the location in Keizer is so Far away

Repair Quality

Customer Service

Returned Clean

My Experience

Communication was key in my experience. Caliber informed me every step of the way, including delays in ordering discontinued parts. Their staff was courteous and professional. Lorenzo, in particular, handled my concerns with detail and went above and beyond in addressing them and pointed out areas only an experienced tech/mechanic would know. All repairs were satisfactory (to date) with a promise to return if any repair seemed problematic in the future. My vehicle was also returned clean and additional consideration was done to minor, temporary"fixes" forthright in their explanation on parts and services, Lorenzo also made recommendations in helping me find additional parts for my vehicle.

Likely to Recommend

Lorenzo and crew went above and beyond in the repair and care of my vehicle. Sounds like a commercial, I know, but the vehicle came back in better condition than I gave it. They even threw in a few patches on things to be addressed in the future and gave suggestions on where to find replacements for the minor touch ups. Very much appreciated.

Repair Quality

Besides satisfactory work, the team appears to be HUGE on communication... both good news and bad; giving timely and realistic updates on progress and setting realistic expectations.

Customer Service

While I'd prefer not to go through the whole ordeal again, the staff and mechanics were beyond helpful/professional; making the whole situation very positive for what it was.

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My Experience

Team at Caliber was great. Truck was completed early and looks great. Perfect level of communication and wonderful customer care.

My Experience

Great fast service, thank you 😊

My Experience

Caliber is great. Asked at fault insurance company to work with Caliber from a prior accident

Likely to Recommend

Bickered with the at fault insurance to use caliber. Great experience

Repair Quality

Accidents suck. Caliber doesnt. Made drop off and pick up even easier

Customer Service

Very accommodating

My Experience

Marnie was great to work with, she is a great asset to your business

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My Experience

Everyone was amazing. They made this process so easy and stress free.

My Experience

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My Experience

I want to "Thank you" for a speedy and fast turnaround on getting my vehicle back to me and excellent job on the repair.

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Returned Clean

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My Experience

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Returned Clean

Likely to Recommend

Repair Quality

Everything was great!

Customer Service

Communication was great and accurate

Returned Clean